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Why AI Infrastructure Startups Are Insanely Hard to Build

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Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#21
post #10
post #3

Good article, but what is the alternative? What can you build today as a software engineer that can have impact? Nothing seems to come close to AI / AI infra, even of its hard / risky / a moving landscape.

I would almost invert that statement. Sorry if this comes off ranty, but what exactly are people doing in the "AI space" currently that isn't "undifferentiated spam/chatbot" being sold to non-techies who heard about AI on NPR? What are real people using "AI" for that is so insanely valuable today? How much "company Y: same product with a chat window, sparks emoji" do we all need before this thing levels out and we al…

personally?

- writing and refactoring code. probably 50 times a day now - improving documentation across the company - summarizing meetings automatically with follow ups - drafting most legal work before a lawyer edits (saved 70% on legal bills) - entity extraction and data cleanup for my users

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#22
post #11

Way too many founders don't understand the impact of competing with cloud vendors. Almost all enterprises have pre-committed budgets for cloud which means unless your product is FOSS it's going to be hard to convince someone to bet their business on it. Especially given that in this fundraising environment there is a 95% chance they won't be around in a year or two anyway. It's going to be a brutal few years especial…

I’m also sort of curious as to how much of a market research they’ve done if they’re trying to compete with Azure and AWS. Even before the recent LLM rush took off, AI was a thing. In the city of Copenhagen there was a project to digitalise a few million case files (which is 10-100 documents per case file), and how it was done was basically with an intermediary company who knew the training and a cooperation with Mic…

Assuming: 50 million files, assuming 4x concurrency per CPU, taking 1 second each, would take approx 150 CPU days. Using just 10 machines it could be done in 15 days. This does not fundamentally seem like a massive project in terms of compute? If time per instance would go up factor 10x, if one would allow 30days execution, could be done by 50 machines. I think that most compute providers can do that (given some months notice)?

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#24
post #18

Infra has always been a tarpit idea. Google didn't start out as an "infra" company, and neither did Amazon or Facebook. In fact, the few "infra companies" that did start back then (companies like Godaddy) are minuscule compared to the aforementioned. VC pouring money in LLM infra is legitimately crazy to me. It's clear as day that there will be winners of this AI cycle, but, as always, they will be companies that pro…

> Even OpenAI doesn't really have a product.

They are making a ton of money off subscriptions.

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#25
Great article, and pretty relevant to what I'm building (cloud developer tooling, including some genai, but also including non-AI tools + an application platform. Email me if interested.).

Obviously I'm not nearly as pessimistic about it. Zoom out for a sec and generalize to SaaS in general, not just AI infra (a subset of Saas) - all the arguments listed apply there too, except the data moat (which honestly doesn't matter to tons and tons of AI infra companies. That's more of an AI application problem). Now of course most startups are doing AI at least a bit, but in the past decade we've seen plenty of SaaS vendors compete with incumbents either head on or by carving out their own niche. In fact, two of the companies the author considers "incumbents" are arguably still challengers, but definitely were in this exact situation just a few years ago: Vercel and Databricks.

Also, competition from incumbents is hardly a deathknell. There's room for multiple products in some market segments - how many RDBMS companies are there? Competition from a huge incumbent in many ways comes with benefits, because it helps grow the overall market and awareness of the product space, including your own product.

I suppose according to this author I'm in the "application layer" even though really I'm in the AI-application-layer-now-but-not-later-layer, software-infrastructure-layer. And that's great because I actually do have experience in that specific application area. But honestly, saying "you ought to have expertise in your domain" is 1) duh 2) in the examples (llamaindex parsing/ocr, langchain llmops + agnetic stuff), there is clearly a big enough twist on doing it "but with AI" that the application/vertical is close to novel. Successful challengers create valuable businesses without prior deep expertise in their domain all the time and I don't really see how this is any different.

Basically, you could repeat this for any SaaS business. Starting a company is hard, but I don't know if AI infra is uniquely hard in the ways laid out.

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#26
post #3

Good article, but what is the alternative? What can you build today as a software engineer that can have impact? Nothing seems to come close to AI / AI infra, even of its hard / risky / a moving landscape.

Anything SaaS that solves a painpoints for established industries. Those that have billions of turnaround for decades already, are not good at building tech themselves, and buy solutions/services to run their business. Bonus for low barriers to entry. Agriculture, logistics, real estate, energy, etc.

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#27
post #18

Infra has always been a tarpit idea. Google didn't start out as an "infra" company, and neither did Amazon or Facebook. In fact, the few "infra companies" that did start back then (companies like Godaddy) are minuscule compared to the aforementioned. VC pouring money in LLM infra is legitimately crazy to me. It's clear as day that there will be winners of this AI cycle, but, as always, they will be companies that pro…

> We need a Dropbox or a Slack or an Instagram: something people love that makes their life easier or better.

People seem to not mind ChatGPT or Claude and safe to say that a very large majority of AI products are using one of the APIs of those companies.

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#28
Yet there is little "AI" specific in this AI infrastructure startup challenge:

1) insane levels of competition towards any goal make relavant minor, secondary, traits that are not obvious before hand. Pure luck becomes more important.

2) excess market concentration (of which the tech sector is maybe the most egregious example) makes any new initiative harder. The more dominant and controlling the incumbents the harder to find a decent sized niche to grow.

3) selling to risk averse enterprizes / organizations is always an uphill battle that requires climbing a mountain of bureaucracy and regulation, only to eventually face random internal politics.

In the end the current craze will certainly produce a modified tech landscape. These recurring hypes always overpromise and underdeliver, but a cumulative effect is slowly happening.

In such stormy seas its hard to identify an optimal course and strategy. Riding every hype wave may sound silly but might work. On the other extreme, one may seek beacons indicating eventual stable land and try to navigate there.

Good luck

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#29
post #21
post #10

Earlier quoted context omitted.

I would almost invert that statement. Sorry if this comes off ranty, but what exactly are people doing in the "AI space" currently that isn't "undifferentiated spam/chatbot" being sold to non-techies who heard about AI on NPR? What are real people using "AI" for that is so insanely valuable today? How much "company Y: same product with a chat window, sparks emoji" do we all need before this thing levels out and we al…

personally? - writing and refactoring code. probably 50 times a day now - improving documentation across the company - summarizing meetings automatically with follow ups - drafting most legal work before a lawyer edits (saved 70% on legal bills) - entity extraction and data cleanup for my users

Put a number on it. How much value of this will they capture from you personally (we'll assume, very very charitably by the sound of it, that you represent an "average" user of AI products) when this market matures? Exactly how much will your employer pay for a meeting summarizer? $10/mo a seat, $20/mo a seat, $50/mo a seat? Could the product sustain a 5x, 10x, 50x price hike that is going to have to happen to recoup the investment being made today?

Re: Why AI Infrastructure Startups Are Insanely Hard to Build

#30

The title is true. But, the arguments don't hold water for me. 12 years ago, I started a big data company. It looked similar for big data companies when Cloudera raised almost $1B in 2014. Too many people building data warehouses, especially in the cloud. I exited. Who knew that Snowflake and Databricks would emerge against the incumbents. Similarly, there will be winners in the AI infrastructure space. To win, you n…

> Who knew that Snowflake and Databricks would emerge against the incumbents.

Snowflake is not profitable. I doubt Databricks is. Their market and business is crap.

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