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Slack AI

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1–10 of 54 posts

Re: Slack AI

#2
How far off are we from the Trough of Disillusionment again? When this bubble pops it's going to be rough.

Re: Slack AI

#3
Slack must be happy that AI + LLMs came at a moment where the novelty of their product seemed to be wearing off, and similarly to how people now think about email, Slack seems to (sadly, in my opinion) be gaining a reputation as a place for noise, busywork, and distraction. AI can solve those problems (a second time, as Slack was designed to make workplace communication more efficient).

Re: Slack AI

#5
Man, it has got to suck being a fresh out of school CS grad. Not only is the industry fucked, if you get a job, you may well be fully remote and WFH which already kills social connections in the crib. Now add slack AI to the mix and you've got the Black Mirror-esque nightmare of: Has your manager really read your message? Have they ever read any? Or is everything you say just being shouted into an abyss, with only an LLM distorted echo being heard.

Re: Slack AI

#6
Even if AI tools (e.g. search or summarization) aren't perfect, neither are our current manual methods. Right now I feel there's a strong negative sentiment towards mistakes made by LLMs vs humans - when/if that sentiment fades, it'll be interesting to see how much work can be delegated to LLMs.

Re: Slack AI

#7
I wonder how long it will be until we hear about a company accidentally doing something because the Slack AI summary / AI search incorrectly paraphrased a request.

I really wish AI companies would call hallucinations what they really are - Mistakes. Using wishy-washy words like that make non-techy people trust outputs of LLMs much much more than they should. "Oh it just hallucinated - how silly!" instead of "It got it wrong - we should be more careful". Can be scary hearing how much trust the average joe puts into LLM outputs...

Re: Slack AI

#8
post #7

I wonder how long it will be until we hear about a company accidentally doing something because the Slack AI summary / AI search incorrectly paraphrased a request. I really wish AI companies would call hallucinations what they really are - Mistakes. Using wishy-washy words like that make non-techy people trust outputs of LLMs much much more than they should. "Oh it just hallucinated - how silly!" instead of "It got i…

I actually think "hallucination" sounds worse than "mistake." A hallucination is a fundamental break from the shared reality.

Re: Slack AI

#9

Is this the beginning of the end of Slack? Unrelated: I forgot Slack was owned by Salesforce, who also own Heroku. Why am I still using Slack?

.. because it is a mass illusion that you have individual choices in the matter. Companies and some govt agencies are required to have a monitored, logged and legally responsive chat provider. You are not asked if you want to use Slack, you are required to use Slack. hint- expect much more of that

Re: Slack AI

#10

Slack must be happy that AI + LLMs came at a moment where the novelty of their product seemed to be wearing off, and similarly to how people now think about email, Slack seems to (sadly, in my opinion) be gaining a reputation as a place for noise, busywork, and distraction. AI can solve those problems (a second time, as Slack was designed to make workplace communication more efficient).

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