my demo site is still down.
Heroku is down
21–30 of 107 posts
Re: Heroku is down
#22Confirmed. One of my apps is down. I hope they resolve it soon, but I don't pay anything at the moment so I am not too upset.
Re: Heroku is down
#23Status update on https://status.heroku.com/incidents/372 : "We have confirmed widespread errors on the platform. Our engineers are continuing to investigate."
Also can follow @herokustatus on twitter: https://twitter.com/#!/herokustatus
Edit: Also IRC #heroku
Edit 2: heh... I just noticed the "subscribe to notifiations" link on the incident page: https://status.heroku.com/incidents/372
Re: Heroku is down
#24When will heroku have a multizone offering? I know most sites hosted on heroku are pet projects with no real need that type of uptime, but this type of downtime makes it impossible to use them as enterprise customers.
Agreed. We are finally scaling from "small scale production" to having actual customers we want to take care of. Worse, we began a huge marketing push this week and had been seeing promising results. Now we'll probably miss a boatload of potential customers.
Heroku had been a joy to work with until now. I ask of you all (as most of you are far more experienced in these matters than I), what is the traditional practice to mitigate this sort of risk? Paying for hosting with two separate companies?
EDIT: I understand the benefits of cloud hosting over hiring a sysadmin. At the same time, I'm interested to learn about what possible solutions there are. I'm at the point where I don't know what I don't know, and even the name of a topic or technology would be a huge help.
Re: Heroku is down
#25I checked 5 sites, all single dyno: 3 down, 2 up
update: all 5 down
Re: Heroku is down
#26Re: Heroku is down
#27What's their usual outage duration? I'm supposed to demo a project in a few hours.
They keep a historical archive of incidents at https://status.heroku.com/past Last time I can recall this happening to us it was down for several hours.
Question for the more experienced: does that seem like a LOT of issues recently, or are they simply being presented at a more granular level than for other similar services?
Re: Heroku is down
#28What's crap about these outages is that custom 500 error pages that you've created aren't shown.
Re: Heroku is down
#29When will heroku have a multizone offering? I know most sites hosted on heroku are pet projects with no real need that type of uptime, but this type of downtime makes it impossible to use them as enterprise customers.
Agreed. We are finally scaling from "small scale production" to having actual customers we want to take care of. Worse, we began a huge marketing push this week and had been seeing promising results. Now we'll probably miss a boatload of potential customers. Heroku had been a joy to work with until now. I ask of you all (as most of you are far more experienced in these matters than I), what is the traditional practic…
On June 1st (this month) they've had routing errors. On June the 5th (the day before yesterday) they again had routing errors.
My apps triggered errors left and right and I was bashing my head against the keyboard because I noticed the errors earlier than their status update and I believed it was our fault.
Plus this last week the latency of the requests have been incredibly high, while the traffic to my apps have not increased. Again I assumed it was my fault.
I'm contemplating moving back to EC2 or Linode.
Re: Heroku is down
#30What would really help in these situations is a failover to our maintenance pages or some other static page we could provide instead of showing the Heroku "Application Error".
This is probably harder then it seems, especially when the outage is related to their routing infrastructure.