I don't want to come off a loving Tesla too much, they're not perfect, but this is another big area where they are transforming the status quo. So much of the FUD being thrown at them is by this lobby, they still can't sell cars direct to consumer in Texas! Car dealers, especially used cars, in the US are one of the most hated consumer experiences. Pricing is unclear, consumers are talked into buying things they don'…
Getting repair parts can be impossible though, because they’d rather put the limited number of parts they have into new cars. I’ve had friends with broken windows and seats that took more than a year to fix. A whole year with a trash bag taped over the window in a luxury-priced car!