Earlier quoted context omitted.
In the case of TinyLetter, this is what happened to me: I didn't receive any email notifications before the shutdown (I verified multiple times). I reached out to Mailchimp and they deleted everything ( https://x.com/thibaut_barrere/status/1771931157564727468 ). Am I responsible for backups ultimately? Absolutely. Will I trust Mailchimp in the future for my own projects? Not very likely.
Wonder if they really don’t have any retention at all. Maybe it would magically become available if they got a letter from a lawyer.
> We're afraid the TinyLetter data is no longer available
could perfectly mean: the backups we keep for one year are encrypted in case of legal trouble, but we require a legal action internally before them to be worth reaching out.