Recovery after HP tech support bricked my father's laptop
1–10 of 70 posts
Re: Recovery after HP tech support bricked my father's laptop
#2So sad.
I still have my (working) HP 11C and HP 15C calculators, from the early 1980's.
But HP was still a decent company, back then.
Re: Recovery after HP tech support bricked my father's laptop
#3Great read. Hopefully others find this useful if they are in a similar situation. HP support is appalling.
Re: Recovery after HP tech support bricked my father's laptop
#4HP make nice monitors and that's about it, every other product of theirs is utter trash now - I advise everybody I know to steer clear of any of their stuff. They're on my shit-company list, right at the top with GoDaddy.
Re: Recovery after HP tech support bricked my father's laptop
#5HP make nice monitors and that's about it, every other product of theirs is utter trash now - I advise everybody I know to steer clear of any of their stuff. They're on my shit-company list, right at the top with GoDaddy.
It’s a shame, their small form-factor business notebooks were once really good. Swappable batteries, worked well with Linux (apart from the touchpad drivers that were just bad for all brands back then).
Re: Recovery after HP tech support bricked my father's laptop
#6I’ve never had much success once the bricking gets to this point. Nice to see such a detailed write up, though this is probably the exception that proves the rule.
Re: Recovery after HP tech support bricked my father's laptop
#7Impressive that he had the tools to flash the chip but it’s absolutely ridiculous that HP and all companies in general can get away with this sort of nonsense, voiding the warranty should be an easy small claims court appeal.
Re: Recovery after HP tech support bricked my father's laptop
#8HP make nice monitors and that's about it, every other product of theirs is utter trash now - I advise everybody I know to steer clear of any of their stuff. They're on my shit-company list, right at the top with GoDaddy.
[deleted]
Re: Recovery after HP tech support bricked my father's laptop
#9I think the main lesson is that if you are going to send something for warranty, better to send it as original as possible, otherwise they are going to claim that your modification was the cause of the issue.
Re: Recovery after HP tech support bricked my father's laptop
#10I think the main lesson is that if you are going to send something for warranty, better to send it as original as possible, otherwise they are going to claim that your modification was the cause of the issue.
Yep. It’s illegal but they’ll keep doing it as long as people don’t take them to court.