Live data from Hacker News

Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

theguardian.com

21–30 of 70 posts

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#21
I am slight surprised over this, but seems to follow what the US Does with these fines.

If it was up to me, all passengers for say the past 7 years will get a full refund of all their baggage fees + 100 EUR + 10% interest compounded per year.

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#22
post #21

I am slight surprised over this, but seems to follow what the US Does with these fines. If it was up to me, all passengers for say the past 7 years will get a full refund of all their baggage fees + 100 EUR + 10% interest compounded per year.

> all passengers for say the past 7 years will get a full refund of all their baggage fees + 100 EUR + 10% interest compounded per year

Congratulations, you have an airline monopoly because everyone went bankrupt or became so imperilled they had to merge to survive.

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#23

Earlier quoted context omitted.

I'd like to hear more about this. It's always been unpleasant interacting with them, but I haven't seen anything abusive. Usually I'm told I either have to leave a huge deposit or buy insurance. Is this what the abuse is supposed to be? I don't love it, but I can't say it's a crazy notion.

Even in Alaska, if you go to Anchorage you’d be well advised to take an Uber to a car rental place at least a couple of miles from the airport. All sorts of BS, like “we have to phone your insurance company to verify your coverages” (at 11pm), or same with credit card, etc, to be “allowed” to waive their insurance. Oh, and the regular car you reserved, and several of them you can see on the lot? They’re unavailable.…

Lol they do that at Denver too. You have to be an assertive kind of personality to get thru that. Or just don’t book with one of the discount desks and stick to hertz/alamo

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#24
post #11
post #6

Earlier quoted context omitted.

20€ seems almost reasonable – I think I’ve seen Ryanair charge far more than 100 at some point.

100€ for a... piece of paper!?

> 100€ for a... piece of paper!?

For having a person who could be helping someone with real issues print a piece of paper instead, yes.

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#25
post #5
post #3

Earlier quoted context omitted.

It's about carry on bag not checked in luggage though.

It still costs fuel to carry the weight and slows down the boarding/un-boarding process. Especially if overhead bins fill up and bags need to be, chaotically, checked in at the gate since then you also need more gate attendants. Some passengers don't need anything more than the personal under seat bag for their trip. So charging for carry on bags is a logical approach if you wish to minimize the operating costs of th…

Planes are typically used for longer trips though, not for getting an ice-cream from the stand around the corner. It is reasonable to expect some baggage allowance, the whole trip rarely makes sense without it. Charging for carry-on bags is almost like charging you for the air you breathe. It is abusive, because it's basically lying about the real cost of the ticket.

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#26
post #12

My very selfish reason for becoming pro cabin bag charges is how much quicker it has made boarding planes. The way people took the piss with the bags they brought on board before was ridiculous and resulted in a big delay of people trying to find space for their oversized bags of stuff they absolutely don't need for their weekend trip.

I've been a bit skeptical of this theory. It's not really true of budget airlines but business travelers and frequent flyers with status just don't want to check bags because it takes longer and can have complications with flight changes. Personally, I rarely check bags (mostly if I need checked for outdoor activities) but the money has basically nothing to do with it.

Sorry I wasn't even thinking about non-budget airlines when I commented. I was talking about budget airlines (Ryanair, specifically) with my comment

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#27
post #23

Earlier quoted context omitted.

Even in Alaska, if you go to Anchorage you’d be well advised to take an Uber to a car rental place at least a couple of miles from the airport. All sorts of BS, like “we have to phone your insurance company to verify your coverages” (at 11pm), or same with credit card, etc, to be “allowed” to waive their insurance. Oh, and the regular car you reserved, and several of them you can see on the lot? They’re unavailable.…

Lol they do that at Denver too. You have to be an assertive kind of personality to get thru that. Or just don’t book with one of the discount desks and stick to hertz/alamo

Never Hertz again. Not to mention their recent "stolen car" debacle, Hertz pulled their own even shadier shit on me in Washington.

"Sorry, our security system was unable to verify you." No explanation of what that was, or meant, or what was being verified. Despite dozens of incident free rentals in the past, etc., no issues on my license, etc. "We are not going to be able to rent to you."

Hand over my credit card and start pulling up an Uber to go to a nearby Enterprise. "Fine, whatever, just put my refund back on this card."

"Sorry, prepaid rentals are non-refundable."

"I didn't get to rent anything, as you just pointed out."

Had to go to Corporate to reverse that one, was about 2 minutes from a chargeback.

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#28
post #11

Earlier quoted context omitted.

100€ for a... piece of paper!?

> 100€ for a... piece of paper!? For having a person who could be helping someone with real issues print a piece of paper instead, yes.

I'd be more sympathetic to that view if Ryanair didn't

- Prohibit showing the QR code from a PDF on your phone (it has to be printed on physical paper, or you have to use the app instead)

- Make it intentionally hard/impossible to get your boarding pass bought from a third-party reseller into their first-party app

In other words, my "non-real issue" was entirely manufactured by Ryanair to extract more money from me (by frustrating third-party resellers without outright banning them in a way that makes them prone to competitive lawsuits)

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#29

My very selfish reason for becoming pro cabin bag charges is how much quicker it has made boarding planes. The way people took the piss with the bags they brought on board before was ridiculous and resulted in a big delay of people trying to find space for their oversized bags of stuff they absolutely don't need for their weekend trip.

I think not charging for checked bags and some sort of friction for carry-on bags would be best.

Maybe checked bags are free, and people with carry-on bags board last (unless they have kids)

Re: Spain fines budget airlines €150M over 'abusive' cabin bag and seat charges

#30
post #12

Earlier quoted context omitted.

I've been a bit skeptical of this theory. It's not really true of budget airlines but business travelers and frequent flyers with status just don't want to check bags because it takes longer and can have complications with flight changes. Personally, I rarely check bags (mostly if I need checked for outdoor activities) but the money has basically nothing to do with it.

Sorry I wasn't even thinking about non-budget airlines when I commented. I was talking about budget airlines (Ryanair, specifically) with my comment

Fair enough. I've never taken one of those airlines.
Post reply on HN