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Spotify Car Thing will be discontinued

support.spotify.com

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Re: Spotify Car Thing will be discontinued

#211

Post by joshstrange »

I think it’s about time for me to give Apple Music another try. I don’t care for the direction that Spotify has been going over the last few years, especially with podcasts and audiobooks in the app. Spotify is a blight on the podcast ecosystem. I really don’t like Spotify‘s attitude towards Apple and cutting off their own nose to spite their face (See AirPlay 2) and the only reason I was still using Spotify is some of the UI/UX, which has gotten worse and worse over the last few years.

At one point I cared about the ability to integrate nicely with my Amazon echoes (it was much nicer than the Apple Music integration at the time) which I’ve been replacing with Sonos speakers anyways, which support AirPlay 2.

Re: Spotify Car Thing will be discontinued

#212

Post by fragmede »

tmpz22 wrote: post #188
big_dinghy wrote: post #182

Spotify only offers chat support via its website. Attempts to receive a refund have been met with request for customer location and receipt. Support mentions the backend team will reach out by email, "after a few hours." No followup has been sent after 24 hours and requests for update. As a decade-long Spotify premium user, I am disappointed by this poor experience and wastefulness. Over the course of using their pro…

> Over the course of using their product, there have been few new, impactful features. What new features do you want for a music player? Better audio quality? More discovery features? Lower memory usage? More responsive UI?

better ux for listening in groups

Re: Spotify Car Thing will be discontinued

#213

Post by OJFord »

tmpz22 wrote: post #188
big_dinghy wrote: post #182

Spotify only offers chat support via its website. Attempts to receive a refund have been met with request for customer location and receipt. Support mentions the backend team will reach out by email, "after a few hours." No followup has been sent after 24 hours and requests for update. As a decade-long Spotify premium user, I am disappointed by this poor experience and wastefulness. Over the course of using their pro…

> Over the course of using their product, there have been few new, impactful features. What new features do you want for a music player? Better audio quality? More discovery features? Lower memory usage? More responsive UI?

> What new features do you want for a music player?

I want playlist folders (which do exist) to be playable in their entirety, or just the sub-list. I want to be able to turn an existing playlist into the top-level one, i.e. categorise within it. I want to find songs I've liked that are not in any playlist. In short: playlist management.

You asked for 'new features', but mainly I want the bugs fixed, and they're not doing that either. (I'm sure they must be, but obviously I mean the visible bugs that prominently affect me.)

Re: Spotify Car Thing will be discontinued

#214

Post by evanb »

mvdtnz wrote: post #196

How could they discontinue this product due to low demand when it was released to market in February 2022 and discontinued in July 2022? It wasn't on shelves long enough to assess demand.

What surprised me in the article was

> “The goal of our Car Thing exploration in the U.S. was to learn more about how people listen in the car,” the company said in an emailed statement to TechCrunch.

The goal was not to build a consumer device for users who actually wanted to use the damned thing! So it apparently was never about demand to begin with, it was a learning exercise. Apparently the RLHF was so disastrous it only took 5 months to train this feature out of Spotify's business plan.

Re: Spotify Car Thing will be discontinued

#215

Post by wjnc »

haiku2077 wrote: post #189
tmpz22 wrote: post #188

Earlier quoted context omitted.

> Over the course of using their product, there have been few new, impactful features. What new features do you want for a music player? Better audio quality? More discovery features? Lower memory usage? More responsive UI?

I switched to Apple Music because of Apple Music Classical (browsing and curation of classical music is very different from popular music.) I'd love a similar feature set for Jazz.

Concertmaster is available as a paid companion app to Spotify. (For others interested in classical.)

Re: Spotify Car Thing will be discontinued

#217

Post by charles_f »

My favorite part of the announcement

> This decision wasn't made lightly

"We thought long and hard about the money we make and the stuff we sold our customers, and frowned when we realized we prefer the former"

> and we want to assure you that our commitment to providing a superior listening experience remains unchanged

That is: unless you are using car thing, in which case your experience will become much worse

Re: Spotify Car Thing will be discontinued

#219

Post by friend_and_foe »

Friendly reminder that if a you agree to a terms of service for a hardware device you don't own it.

It's one thing for software to be a service. Hardware? No thanks. I will never, ever "buy "something still controlled by the manufacturer after I take it home, and I discourage everyone from doing so.

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