91–100 of 210 posts
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I'd love to see a campaign to coordinate small claims court claims against abusive companies. It could really fuck a company's day up if several hundred to thousand people across the world decides to seek redress from a small claims court on the same day.
I'd be down to help build a service like this.
Half of the stories about billing for unused gas are clearly just theft. Why do consumers have no recourse against companies that steal from them? If I made charges to someone's card for services that weren't rendered, I'd probably go to jail.
> Why do consumers have no recourse against companies that steal from them? Stuff like this is easy to charge back with your credit card company. But in this case, the article makes it clear that the people were able to get the charges reversed by talking to Hertz. It wasn't necessarily convenient, but the funds were returned when a human saw the mistake. > If I made charges to someone's card for services that weren'…
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False accusations and convictions ruin people's lives. I'm not sure why these companies are not mandated to pay people's current income and expected income growth over the course of their working lives because it'll probably be hard for these people to ever find a job again. For instance, if I make $500k today, the company should be obligated to pay me this amount every year plus additional compounding interest on th…
Lol, fat chance
Wonder if these were due to software bugs
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But then don't you get that back as cashback and such? Most complaints are people who don't pay with CC are paying a premium.
> But then don't you get that back as cashback and such? Huh? You mean in the example scenario if I charge $500 for a car rental and get 2% cashback from my CC. I find out the car rental is charging me an extra $100 for gas that I never used. I'd complain because I'd lose out on the 2% * $100 difference for the $100 that my CC company gave me back as a result of the dispute charge?
I was responding to this.
I also don't understand after re-reading where the "extra ~3%" comes from. If I go to the store and spend $100 on my CC, I'll get $2 cashback. I can pay the $100 off immediately with no interest for a savings of 2%. How are they getting 3% extra from me?
I know I get at least 2% back on all purchases and sometimes more depending on the card and category.
This is also why I brought up that usually I hear people who pay in cash get overcharged - they pay the full $100.
(leaving out how credit card fees require merchants to increase prices leading to even more expenses for cash buyers)
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You absolutely can. Now the company has to pay one of their lawyers ($$$) to show up, or the claim is a default judgement, which they have to pay. So the lawyer shows up and says blah blah mandatory binding arbitration. The judge can interrupt and say "don't care, judgement against, pay the man". Or the opposite, in which case at least you cost them more than they cost you. Which is why they probably take the default…
In the latter case, don't they then ask the judge/arbitrator to also award them legal fees if (when, really) they win?
As much as services like Turo and Getaround have their own gotchas[0], this sort of thing is why I try to use them instead of the legacy car rental companies, when possible. I've had nothing but good experiences with Turo (15 or so rentals, ranging from a single day to a 2-week rental). With the legacy rental companies, the best experiences are barely mediocre. [0] One big one is that credit cards that offer insuranc…
Hadn’t rented from Hertz in many years until last week. Made sure to fill the tank back up as high as it would go just in case. Get thru security at the airport and already had a $26 charge for fuel. Still working on getting this fixed. Funny how they can charge within 5-7 minutes but they take 5-7 business days to process a refund.
Fortunately for us it’s just a credit card charge that’s being disputed. For friends of ours they reported the car stolen and filed a police report.
This doesn’t seem like how a legitimate business operates, but more like a syndicate. While I understand individual locations are franchises, they have eerily similar catastrophic failures that seem to regularly occur.