11–20 of 210 posts
Rented a Hertz and got charged $90 a day for easy pass service whether I drove the car or not (I was camping for a week) and had no way of fighting the charges, some fine print tricked me. For such scams I vowed to never give my business to Hertz again. Ever.
Half of the stories about billing for unused gas are clearly just theft. Why do consumers have no recourse against companies that steal from them? If I made charges to someone's card for services that weren't rendered, I'd probably go to jail.
Half of the stories about billing for unused gas are clearly just theft. Why do consumers have no recourse against companies that steal from them? If I made charges to someone's card for services that weren't rendered, I'd probably go to jail.
It could be worse - Hertz falsely accused hundreds of people of stealing cars which lead to felonies, arrests and jail time. https://www.npr.org/2022/12/06/1140998674/hertz-false-accusa...
Rented a Hertz and got charged $90 a day for easy pass service whether I drove the car or not (I was camping for a week) and had no way of fighting the charges, some fine print tricked me. For such scams I vowed to never give my business to Hertz again. Ever.
Small claims court. Just depends on your time value of money. Or willingness to screw with them for gigs.
someone is overbilled... why is this hacker news?
The mismatch should be detectable from basic BI. Nobody did because the failure was profitable.
Not unlike the UK post office ICT failure in that respect.
It’s surprising to me how large businesses can basically steal from people like this with impunity, under the guise of some “fee.” Of course 10 years later there’s a class action lawsuit where everyone gets a check for $23 in the mail, but, at that point what’s the point?
They exist for a reason.
If enough people use them, it'll end up costing the company far more than a class action, and you'll get more back too because Lawyers won't suck up 50% of the payment.
It’s surprising to me how large businesses can basically steal from people like this with impunity, under the guise of some “fee.” Of course 10 years later there’s a class action lawsuit where everyone gets a check for $23 in the mail, but, at that point what’s the point?
Rented a Hertz and got charged $90 a day for easy pass service whether I drove the car or not (I was camping for a week) and had no way of fighting the charges, some fine print tricked me. For such scams I vowed to never give my business to Hertz again. Ever.
Small claims court. Just depends on your time value of money. Or willingness to screw with them for gigs.
It could really fuck a company's day up if several hundred to thousand people across the world decides to seek redress from a small claims court on the same day.