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Slack AI Training with Customer Data

slack.com

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Re: Slack AI Training with Customer Data

#171

Post by moneywoes »

antipaul wrote: post #126
nyc_data_geek wrote: post #46

Story time. I was at a VC conference last year and if I learned nothing else there, I learned how to spell "AI". Every single exhibitor just about had their signage proudly proclaiming their capabilities in this area, but one in particular struck me. They were touting the API integrations they could offer to train their "Enterprise AI"/LLM, and among those integrations were things like M365, Slack, etc. It struck me…

What do you think chatGPT uses as training data? The whole world’s “sh*tposting”: Reddit, blogs, and the rest of the internet. But also books and Wikipedia and what not. You can “smooth” all the crap out via the training procedure. But even more, Slack can easily filter training data to, say, only posts in high-use channels. Further, slack has other options: eg, use their customer data only for marginal fine-tuning,…

how does the training procedure smooth the garbage out?

Re: Slack AI Training with Customer Data

#172

Post by rozap »

antipaul wrote: post #126
nyc_data_geek wrote: post #46

Story time. I was at a VC conference last year and if I learned nothing else there, I learned how to spell "AI". Every single exhibitor just about had their signage proudly proclaiming their capabilities in this area, but one in particular struck me. They were touting the API integrations they could offer to train their "Enterprise AI"/LLM, and among those integrations were things like M365, Slack, etc. It struck me…

What do you think chatGPT uses as training data? The whole world’s “sh*tposting”: Reddit, blogs, and the rest of the internet. But also books and Wikipedia and what not. You can “smooth” all the crap out via the training procedure. But even more, Slack can easily filter training data to, say, only posts in high-use channels. Further, slack has other options: eg, use their customer data only for marginal fine-tuning,…

What makes you think I don't shitpost in the #engineering channel?

And heuristics don't even scratch the surface of the bigger problem where it's trained on people who aren't great at their jobs but type a lot of words on slack about circling back on KPIs.

Re: Slack AI Training with Customer Data

#173

Post by paulv »

It seems like we've entered an era where not only are you paying for software with money, you're also paying for software with your data, privacy implications be damned. I would love to see people picking f/oss instead.

Re: Slack AI Training with Customer Data

#174

Post by marricks »

hackernewds wrote: post #160
afc wrote: post #147

Earlier quoted context omitted.

Especially when a few paragraphs below they say: > If you want to exclude your Customer Data from helping train Slack global models, you can opt out. So Customer Data is not used to train models "used broadly across all of our customers [in such a way that ...]", but... it is used to help train global models. Uh.

Why are these kinda things opt-out? And need to be discovered.. We're literally discussing switching to Teams at my company (1500 employees)

Obviously because no one would ever opt in.

Re: Slack AI Training with Customer Data

#175

Post by jeffdn »

hackernewds wrote: post #160
afc wrote: post #147

Earlier quoted context omitted.

Especially when a few paragraphs below they say: > If you want to exclude your Customer Data from helping train Slack global models, you can opt out. So Customer Data is not used to train models "used broadly across all of our customers [in such a way that ...]", but... it is used to help train global models. Uh.

Why are these kinda things opt-out? And need to be discovered.. We're literally discussing switching to Teams at my company (1500 employees)

I'd make sure to do an extended trial run first. Painful transition.

Re: Slack AI Training with Customer Data

#176

Post by nyc_data_geek »

antipaul wrote: post #126
nyc_data_geek wrote: post #46

Story time. I was at a VC conference last year and if I learned nothing else there, I learned how to spell "AI". Every single exhibitor just about had their signage proudly proclaiming their capabilities in this area, but one in particular struck me. They were touting the API integrations they could offer to train their "Enterprise AI"/LLM, and among those integrations were things like M365, Slack, etc. It struck me…

What do you think chatGPT uses as training data? The whole world’s “sh*tposting”: Reddit, blogs, and the rest of the internet. But also books and Wikipedia and what not. You can “smooth” all the crap out via the training procedure. But even more, Slack can easily filter training data to, say, only posts in high-use channels. Further, slack has other options: eg, use their customer data only for marginal fine-tuning,…

ChatGPT isn't known for it's accuracy though, is it? They coined the term "hallucination" because it is wrong so much.

Re: Slack AI Training with Customer Data

#177

Post by DanielKokotajlo »

xyst wrote: post #115

The gold rush for data is wild. Private companies selling us out. - Slack - Discord - Reddit - Stackoverflow Let’s just hope this data gold rush dies out faster than the web3 craze before OpenAI reaches critical mass and gets access to government server farms. Alphabet boys have server farms of domestic and foreign surveillance and intelligence. Exabytes of data [1] [1] https://en.m.wikipedia.org/wiki/Utah_Data_Cente…

[flagged]

Re: Slack AI Training with Customer Data

#178

Post by thomashop »

moneywoes wrote: post #171
antipaul wrote: post #126

Earlier quoted context omitted.

What do you think chatGPT uses as training data? The whole world’s “sh*tposting”: Reddit, blogs, and the rest of the internet. But also books and Wikipedia and what not. You can “smooth” all the crap out via the training procedure. But even more, Slack can easily filter training data to, say, only posts in high-use channels. Further, slack has other options: eg, use their customer data only for marginal fine-tuning,…

how does the training procedure smooth the garbage out?

Through regularization techniques, data augmentation, loss functions, and gradient optimization, ensuring the model focuses on meaningful patterns and reduces overfitting to noise.

Re: Slack AI Training with Customer Data

#179

Post by gketuma »

glennericksen wrote: post #94
creativeSlumber wrote: post #86

Earlier quoted context omitted.

what is the difference between "will not" and "cannot" in legalese?

"Will not" allows the existence of a bridge but it's not on your route and you say you're not going to go over it. "Cannot" is the absence of a bridge or the ability to cross it.

Wow, well explained.

Re: Slack AI Training with Customer Data

#180

Post by Shadowmist »

hackernewds wrote: post #160
afc wrote: post #147

Earlier quoted context omitted.

Especially when a few paragraphs below they say: > If you want to exclude your Customer Data from helping train Slack global models, you can opt out. So Customer Data is not used to train models "used broadly across all of our customers [in such a way that ...]", but... it is used to help train global models. Uh.

Why are these kinda things opt-out? And need to be discovered.. We're literally discussing switching to Teams at my company (1500 employees)

You’d be better off just not having chat than switching to Teams.
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