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Slack AI Training with Customer Data

slack.com

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Re: Slack AI Training with Customer Data

#61

Post by koolba »

> We offer Customers a choice around these practices. If you want to exclude your Customer Data from helping train Slack global models, you can opt out. If you opt out, Customer Data on your workspace will only be used to improve the experience on your own workspace and you will still enjoy all of the benefits of our globally trained AI/ML models without contributing to the underlying models.

Why would anyone not opt-out? (Besides not knowing they have to of course…)

Seems like only a losing situation.

Re: Slack AI Training with Customer Data

#62

Post by noman-land »

FujiApple wrote: post #47
noman-land wrote: post #32

Earlier quoted context omitted.

Discord is not a better option than Slack. They are basically the same thing. Matrix is a better option from a privacy standpoint, just not from a UX one.

I recently tried Zulip [1] again after a few years and the UX is much improved on web and mobile, worth a look (it is OSS and you can self host). [1] https://zulip.com/

Thanks! I'll check it out.

Re: Slack AI Training with Customer Data

#63

Post by matthewmacleod »

pyromaker wrote: post #59

>Our mission is to build a product that makes work life simpler, more pleasant and more productive. I know it would be impossible but I wish we go back to the days when we didn't have Slack (or tools alike). Our Slack is a cesspool of people complaining, talking behind other people's backs, echo chamber of negativity etc. That probably speaks more to the overall culture of the company, but Slack certainly doesn't hel…

No, I don’t think Slack does play a role in this. It is quite literally a communication tool (and I’d argue one that encourages far _more_ open communication than others).

If Slack is a cesspool, that’s because your company culture is a cesspool.

Re: Slack AI Training with Customer Data

#65

Post by noman-land »

dfcarney wrote: post #49

In case this is helpful to anyone else, I opted out earlier today with an email to feedback@slack.com Subject: Slack Global Model opt-out request. Body: .slack.com Please opt the above Slack Workspace out of training of Slack Global Models.

Make sure you put a period at the end of the subject line. Their quoted text includes a period at the end.

Please also scold them for behaving unethically and perhaps breaking the law.

Re: Slack AI Training with Customer Data

#68

Post by BChass »

next_xibalba wrote: post #38
paxys wrote: post #16

> Data will not leak across workspaces. > If you want to exclude your Customer Data from helping train Slack global models, you can opt out. I don't understand how both these statements can be true. If they are using your data to train models used across workspaces then it WILL leak. If they aren't then why do they need an opt out? Edit: reading through the examples of AI use at the bottom of the page (search results…

This reminds me of a company called C3.ai which claims in its advertising to eliminate hallucations using any LLM. OpenAI, Mistral, and others at the forefront of this field can't manage this, but a wrapper can?? Hmm...

Ah yes, the stock everyone believed in and thought it would reach the moon during 2020.

Re: Slack AI Training with Customer Data

#69

Post by hosteur »

paxys wrote: post #17
tikkun wrote: post #3

Eugh. Has anyone compiled a list of companies that do this, so I can avoid them? If anyone knows of other companies training on customer data without an easy highly visible toggle opt out, please comment them below.

It would be easier to compile a list of companies that don't do this. The list:

My company does not do this and have no plans to do such a thing.

Re: Slack AI Training with Customer Data

#70

Post by dfcarney »

noman-land wrote: post #65
dfcarney wrote: post #49

In case this is helpful to anyone else, I opted out earlier today with an email to feedback@slack.com Subject: Slack Global Model opt-out request. Body: .slack.com Please opt the above Slack Workspace out of training of Slack Global Models.

Make sure you put a period at the end of the subject line. Their quoted text includes a period at the end. Please also scold them for behaving unethically and perhaps breaking the law.

Updated!
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