Slack AI Training with Customer Data
slack.com
Slack AI Training with Customer Data
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Re: Slack AI Training with Customer Data
#2“But look, you found the notice, didn’t you?”
“Yes,” said Arthur, “yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard.”
Re: Slack AI Training with Customer Data
#3Eugh. Has anyone compiled a list of companies that do this, so I can avoid them? If anyone knows of other companies training on customer data without an easy highly visible toggle opt out, please comment them below.
Re: Slack AI Training with Customer Data
#4> If you want to exclude your Customer Data from helping train Slack global models, you can opt out.
Well gee whiz, you want to help your old pal Slack, don’t you?
It’s such a slap in the face. And the opt-out is only available by email where more friction could be introduced.
Re: Slack AI Training with Customer Data
#5Eugh. Has anyone compiled a list of companies that do this, so I can avoid them? If anyone knows of other companies training on customer data without an easy highly visible toggle opt out, please comment them below.
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Re: Slack AI Training with Customer Data
#6I'm confused about this statement:
"When developing AI/ML models or otherwise analyzing Customer Data, Slack can’t access the underlying content. We have various technical measures preventing this from occurring"
"Can't" is a strong word. I'm curious how an AI model could access data, but Slack, Inc itself couldn't. I suspect they mean "doesn't" instead of "can't", unless I'm missing something.
Re: Slack AI Training with Customer Data
#7> If you want to exclude your Customer Data from helping train Slack global models, you can opt out. Well gee whiz, you want to help your old pal Slack, don’t you? It’s such a slap in the face. And the opt-out is only available by email where more friction could be introduced.
“Do not access the Services in order to build a similar or competitive product or service or copy any ideas, features, functions, or graphics of the Services;” https://slack.com/acceptable-use-policy
I wonder if OpenAI wishes they could train ChatGPT on their corporate chat history? How ironic ? Or they don’t care?
Re: Slack AI Training with Customer Data
#8I'm confused about this statement: "When developing AI/ML models or otherwise analyzing Customer Data, Slack can’t access the underlying content. We have various technical measures preventing this from occurring" "Can't" is a strong word. I'm curious how an AI model could access data, but Slack, Inc itself couldn't. I suspect they mean "doesn't" instead of "can't", unless I'm missing something.
Every company that promises "end-to-end encryption" is just pinky-swearing to you also. Like Telegram or WhatsApp
Re: Slack AI Training with Customer Data
#9Isn’t Salesforce’s primary value proposition trust?
Re: Slack AI Training with Customer Data
#10Eugh. Has anyone compiled a list of companies that do this, so I can avoid them? If anyone knows of other companies training on customer data without an easy highly visible toggle opt out, please comment them below.
We can fight back by not posting anything useful or accurate to the internet until there are protections in place and each person gets to decide how their data is used and whether they are compensated for it.