As private equity dominates wheelchair market, users wait months for repairs

> regulators just, you know, look at the design of the chairs to evaluate them for certification. But customers could do the same thing for themselves, at less cost (what, you think those government regulators work for free?). So the regulations are actually adding zero value. But they're certainly not adding zero cost.

I have little idea how to evaluate the safety of an electric wheelchair, and don't have the time to acquire the expertise to learn how to do that with everything I buy. But we all can chip in and pay someone, who has the expertise, to do it once rather than than millions of people doing it redundantly.

My eye doctor office got bought out. They pay the doctors as little as possible and maximize the number of appointments per day.

Electric wheelchairs are built to be very rugged and dirt simple.

There are 2 problems:

The first problem is insurance. People expect their insurance to cover everything. If they need a new set of 35 AH SLA batteries, they will throw their old chair away and ask for a new chair on insurance.

The second problem is that wheelchair users are disabled. As an able-bodied nerd with a socket set and a few wrenches, I can repair an electric wheelchair. A disabled person usually can not do that. They can not even follow the (good) advice to use an external charger instead of the (garbage) charger built into most wheelchairs; they physically can not get to the relevant parts.

Home oxygen companies send people out on short notice to debug, repair, or replace home oxygen equipment. If you want insurance to cover electric wheelchairs, then rent them instead of selling them and include service visits.

The problem with shipping an electric wheelchair back for service is that this thing weighs almost 100 pounds without batteries and is a very odd shape. Before anyone complains, you want it to be heavy so it will not tip over when the human (who is high up) leans over, takes a corner, or drives sideways on a slope.

If you want a less-insurance-intensive solution, pass a right-to-repair law that (1) requires all electric wheelchair parts to be marked with a manufacturer and part number, and (2) requires all electric wheelchair makers to sell parts for a decade or two after they stop selling the chairs. If they use industry-standard parts, and mark the parts as such, they should be relieved of the obligation to carry the parts for 20 years. Here's an example: Include a label on the chair saying that all bolts are either m6x60mm or m4x25mm and that all red and black electrical connectors are PP75 series Anderson Power Poles.

Here is a case that drove me nuts: I was dealing with an electric wheelchair that had some odd version of Anderson PowerPoles connecting the batteries and motors. These connectors had been knock-offs, and the reseller of these (Chinese-made) connectors lost a patent lawsuit to Anderson (before their patent expired.) One connector broke and was impossible to replace. I would gladly pay $100 for a single connector, but they do not exist. Before someone says to replace both ends of the connector, this is a connector mounted in a custom bracket with almost zero clearance as the chair's seat fits right on top of the bracket, connectors, and wires.