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VMware outsourcing their support

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Re: VMware outsourcing their support

#31

Post by bionsystem »

ThinkBeat wrote: post #27

What tools do Google, Amazon or Microsoft use? They are running millions of VMs, Presumably its proprietary?

Amazon uses Xen which they call "Xen 2" I think because they've made tons of improvements and optimizations over the years.

Google uses kvm. They probably contribute as well although I haven't checked.

From a quick search Azure uses a private build of hyper-v which surprises me actually but it's possible.

Edit : millions of VMs doesn't mean anything, at the end of the day it's just servers each running a bunch of VM, which people have been doing for 20+ years. There is no scaling issue there, the hard part is storage, networking, orchestration, managed services, power...

Re: VMware outsourcing their support

#32

Post by Korikaze »

bionsystem wrote: post #31
ThinkBeat wrote: post #27

What tools do Google, Amazon or Microsoft use? They are running millions of VMs, Presumably its proprietary?

Amazon uses Xen which they call "Xen 2" I think because they've made tons of improvements and optimizations over the years. Google uses kvm. They probably contribute as well although I haven't checked. From a quick search Azure uses a private build of hyper-v which surprises me actually but it's possible. Edit : millions of VMs doesn't mean anything, at the end of the day it's just servers each running a bunch of VM,…

Amazon left Xen years ago and now uses heavily customized derivative of KVM called Nitro.

Re: VMware outsourcing their support

#33

Post by tw04 »

belter wrote: post #3

Broadcom must have the most idiotic management from all the large tech companies. Everybody understands you buy a company to recoup the investment, streamline operations and push forward with new markets. But do you have to increase license prices by three times within the first quarter of an acquisition? Drop all free licenses that allowed for learning of your technologies? Even professionals with years of experienc…

This is literally what Broadcom does - it's just the first time most of the HN crowd has been subjected to it. See: bluecoat acquisition, Symantec acquisition.

Drop any pretense that you want to service any customer outside of the fortune 500. Then increase prices by several hundred percent because you're so imbedded in those fortune 500s, even if they want to run from you it'll take them 5 years and you can make all your money back in that window.

Re: VMware outsourcing their support

#34

Post by dgfitz »

ThinkBeat wrote: post #26
SV_BubbleTime wrote: post #5

Earlier quoted context omitted.

Our VMWare bill went from $66 to $3600 this year (just a dozen VMs). Next year we will be using ProxMox.

If you are used to and like VMwares toolset you wont like Proxmox. I would not switch an enterprise from VMWare -> Proxmox without a really thorough analysis of what that will mean. That said the future of VMware is certainly in question.

Check out xen

Re: VMware outsourcing their support

#36

Post by zamadatix »

debarshri wrote: post #22
SV_BubbleTime wrote: post #5

Earlier quoted context omitted.

Our VMWare bill went from $66 to $3600 this year (just a dozen VMs). Next year we will be using ProxMox.

100$-200$ per VM is a fair price I think. Most of the revenue generating on-prem orgs can afford it. If you think it is expensive then you are not the target segment for VMware.

"Can afford" and "expensive" are distractions - orgs don't buy things just because they have the money to so they find the most expensive option to burn it on. The product has to justify the cost vs other options, not just be feasible to purchase.

Re: VMware outsourcing their support

#37

Post by x3n0ph3n3 »

late2part wrote: post #17
jonp888 wrote: post #13

Earlier quoted context omitted.

The view of Broadcom is that VMWare has low growth potential and the route to maximum short term financial returns is to extract as much money as possible from the largest customers. So the strategy is to squeeze the 600 largest customers until they bleed, knowing they are so entrenched they cannot easily migrate. If the next couple of thousand stuck around as well that would be nice, but not essential. The long tail…

How do you know this is their view? I don't have any strong opinion or evidence to argue, but I'm curious if this is conjecture or inference or actual knowledge?

I have heard this from Hock Tan's own mouth during a "Coffee Talk" with employees.

Re: VMware outsourcing their support

#38

Post by technion »

late2part wrote: post #16

5 Years ago VMWare support was, in my opinion, absolutely gutter. Calling in for any questions was met with a support tech who was actively hostile and tried their best to find some way to disqualify our ability to get support. The first trick was always Hardware Compatibility List ("HCL") followed by interrogating us about software versions. Before I get the cries of pity about all the dumb users who waste their tim…

I'll just add that upgrading cam itself be the problem- having an update come out that isn't yet hcled with your hba probably is fine, until you call support.

Re: VMware outsourcing their support

#39

Post by ghaff »

dgfitz wrote: post #34
ThinkBeat wrote: post #26

Earlier quoted context omitted.

If you are used to and like VMwares toolset you wont like Proxmox. I would not switch an enterprise from VMWare -> Proxmox without a really thorough analysis of what that will mean. That said the future of VMware is certainly in question.

Check out xen

Or KVM. Probably no enterprise type solution like something kubevirt-based really makes sense at that scale.
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