Earlier quoted context omitted.
> and gives us a name to actually blame. Understanding the dynamics is great, and we can learn from that, and apply it to other situations. As for who to blame for something a company does, shouldn't outsiders blame the entire company? That's our interface, and also how we can hold the company accountable for its collective behavior. It's also a defense against scapegoating: it wasn't just one person who made a unila…
> shouldn't outsiders blame the entire company No, I firmly believe that this level of indirection over-diffuses responsibility in a way that enables the malfeseance we're observing. It's a social dark pattern that I'm keen to identify and disrupt.
The company should be held responsible for bad actions AND so should the individuals.