North Korean animation outsourcing for Amazon, HBO Max series • Hacker News Board

s1artibartfast wrote: post #209

VS1999 wrote: post #192

Earlier quoted context omitted.

If this is true, we just need to make companies liable for their subcontractors. They apparently know they can escape responsibility by farming out work they're not supposed to do.

I dont think it is worth it. Existing law already punishes companies operating in bad faith, and I would want companies operating in good faith to remain protected. The Amazon and HBO are the victims here. They were the ones harmed and deceived.

I don't think they were victims or deceived. It's normal for companies to set metrics that can't be legitimately achieved and then closing their eyes and pretending they don't know what's going on. A waste disposal company in Canada had a quota for "overflow fines", which ended with employees overfilling dumpsters themselves. Call centers set unachievable metrics that require employees to redirect and mark issues as resolved instead of following protocol. Samsung recently had a contractor destroy customer property to void the warranty.

Companies like amazon are extremely powerful. They set the terms of the agreement, they set the project requirements and metrics, and then pretend that whatever happens has nothing to do with them.