>Quite the opposite, thanks to the tough competition the market makers are setting the bid/asks spreads as minimal as possible. Which leads to less costs for human investors, pension funds, insurance companies etc.
It's not automatically the case that the disappeared margins & thinning of bid/asks have been shared equitably between the trading firms and customers.
Take two exaggerated markets for example:
1) No HFTs: The customer wants 100 shares in Company A. The shares are available on two exchanges, one at $100, and another at $105. A market maker charges the customer $5 to access the 100 shares at $1 each. The customer pays $105. The market maker earns $5.
2) With HFTs: The customer wants 100 shares in Company A. The shares are available on two exchanges, one at $100, and another at $105. The customer clicks "buy" on their trading platform, the HFT races to the $100 shares, and purchases them, then fulfills the order at $105. The customer pays $105. The HFT firm earns $5.
For the end-customer, all that's happened is the margin goes to another firm. The consumer still has no other choice but to accept these transaction fees. There was arguably a need for HFTs to reduce the market-makers exorbitant fees in the 2000's, but that requirement has been served, and the technology now exists to remove both from the market entirely.
HFTs are a rent-seeking entity interjecting in a market which, at least in theory, exists to most efficiently allocate capital to the productive benefit of all.