I think it is because it requires significant cooperation. And by significant, I mean size, not the actual amount of action required by an individual.
This is an interesting problem to me and seems to be quite a prolific issue. I think it is because everyone feels like they are a tiny meaningless cog in a giant machine. But this confuses me. Even tiny cogs play an important role. Even if your function is redundant, that redundancy is built in for a reason. I hear the common sentiment "you're replaceable" and I think people take this to be "perfectly" fungible. But you may be a replaceable worker, but that also doesn't mean replacing you is easy. They usually gotta look for someone new, pay them more, and then train them (this is why I'm also really confused why companies won't increase existing workers' salaries against new hires. Because your current workers likely have significantly more utility than a new worker. You lose money by doing this. Not to mention essentially give away your work practices to competitors, weirdly leveling the playing field).
But it infuriates me when there are things that are universally hated, have relatively easy solutions, AND no one does anything. Be it a boss/manager who just says no to pressing a button that enables functionality where all the work has already been done and tested. Or simply voting in a new politician when everyone hates the current one. Or how 1 in 4 Americans dislike both Trump and Biden. How the early primary states will not even use their advantage to push towards a different candidate because we're playing this stupid game of chicken where people act like the primaries aren't actually the BEST time to vote or signal for a different candidate. I just don't get it...
And I've always been a fan of government directly participating in the market. (Even though I generally like weaker/smaller governments.) They can set a baseline. Gov is always participating, regardless, since they do regulations and all that, so I don't buy those arguments. But there are many more things becoming natural monopolies as advantage is provided by scale. A government actor essentially is able to set pseudo regulations by participating. USPS helps make FedEx and UPS better, but now they get so many cuts that UPS uses them as last mile deliverers despite operating in the region. Still, USPS ensures mail gets to people who would otherwise not be able to even get mail. I don't see why we don't have similar services from broadband and telecommunications. They are essential services these days. Plus, it would create a lot of good quality jobs as not only those people needed to maintain the systems but even all the contractors to do the initial buildouts.