Earlier quoted context omitted.
Combative in this case means treating the exchange as combat: a fight to win; rather than an opportunity to be humble and listen to others and learn. The exchanges all read like Vlad derives a lot of self-esteem from being right, which isn't as good as deriving it from ability to learn when wrong.
Wouldn’t the same apply to Lori in that exchange. They just put the company on blast and aren’t willing to even hear the other side of things. That email exchange made me lose a ton of respect for them. But, Vlad definitely should have stopped when Lori responded that they didn’t want to have a conversation at all. If for no other reason than they were a lost cause.
Instead of actually educating himself, he just argues that he's not wrong. I could easily see Lori being sick of the frustration of having to deal with that and just say "ok, nope, this conversation is done".
> They just put the company on blast and aren’t willing to even hear the other side of things.
I don't think that's what actually happened?