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I Lost Faith in Kagi

d-shoot.net

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Re: I Lost Faith in Kagi

#3
The era of having startup founders both immediately accessible on social platforms (X/Twitter, Discord, etc.) and overly willing to share their opinions is a messy one.

It's hard enough in a small startup to prevent CEO "commentary-driven-development" , let alone have their random thoughts driving investment insight and user acquisition/attrition.

Re: I Lost Faith in Kagi

#5
post #3

The era of having startup founders both immediately accessible on social platforms (X/Twitter, Discord, etc.) and overly willing to share their opinions is a messy one. It's hard enough in a small startup to prevent CEO "commentary-driven-development" , let alone have their random thoughts driving investment insight and user acquisition/attrition.

Messy, but valuable imo.

It’s good interacting with the real people that make software.

IMO, The fact that it’s so detached from the customer is part of why MBAs fit in to leadership so nicely.

None of the customers see it coming, because they don’t interact with employees.

Re: I Lost Faith in Kagi

#6
I think a lot of this can be ascribed to "startups don't always do the right thing" and you have to learn a lot over time.

That's said, I've been a customer for a while and the t-shirt debacle is one of the dumbest things I've seen a small company do. Even if you try and call it marketing cost (no name on the shirt makes that hard), there's no way it was the most efficient use of money for marketing.

And setting up infrastructure for it wreaks of "I'm bored with search let's do t-shirts." it completes goes against "do one thing really well" and just seems like a waste. If I were one of those investors and my money got spent on that I'd be really upset.

Re: I Lost Faith in Kagi

#7
Vlad's interpretation of GDPR is both horribly wrong and very concerning.

Personally Identifiable Information includes anything that can be used to uncover a person's identity. An email address is PII, as it can be used to identify which person their data relates to - and they do have data, at the very least a user account and settings but likely also logs.

Full names, phone numbers or IP addresses are also PII - if you have a server log with source addresses, that's PII under both GDPR and CCPA. Why you have it, and whether I can take steps to hide my identity is no excuse - you need to follow the legal process for PII under GDPR and CCPA, need have data controllers in place and ways for any individual (registered or not!) to make the appropriate data requests and removal requests as applicable.

Re: I Lost Faith in Kagi

#8
I still pay for Kagi for its search but this has kind of been the problem from the beginning with their org.

- Search has been a breath of fresh air, I wish they dedicated more time to it.

- Orion...is ok? I use it off and on and it is fine but would rather have better search. The premise of the browser is nice but it feels like this could probably be a whole separate company or a purely open source endeavor. It has always been kind of clunky and not something I want to pay for.

- AI tools, I get the multiple pivots and I do believe that more recent advancements in ML/AI will make search a better experience but I do wish they had a little more focus.

- The t-shirts are weird and made me lose a lot of faith in their org. The way I look at it is instead of making their products better, they flushed a bunch of money down the drain for t-shirts and its offensive to paying customers who are paying because they enjoy the product and want it to become better, they don't want a t-shirt.

- I don't care about email, I don't care about other tools, make a great search experience first. Release all of the AI enhancements that you think will make sense, focus, focus, focus.

Edit: As I was adding my comment this post flagged and marked dead. Sometimes HN is weird.

Re: I Lost Faith in Kagi

#9
(1) I helped somebody start a hobby shop years ago, he was having trouble getting the bank loans to start it and I asked him if he’d consider raising equity, the next day he asked if I was serious, I told him I would put something in if he found some other investors and that was what happened.

He was successful about building a community around the store but not successful at the paperwork so it turned out we had not paid the sales tax for a few years which led the state to put up signs in front of the store, thankfully he was able to scrape up the money. Boy it was a near death experience.

(2) If you are working on search in 2024 and you are serious you’re going to be using A.I.

Re: I Lost Faith in Kagi

#10
I wonder if the t-shirts were basically a way to siphon some investor money directly into their own pockets. Or if someone just thought they can do it cheaper and then ran into sunk cost fallacy.
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