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OpenTable is adding your first name to previously anonymous reviews

bleepingcomputer.com

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Re: OpenTable is adding your first name to previously anonymous reviews

#12
post #10
post #5

It amazes me how a company can make a decision like this without anyone in the team stepping up and saying "Deanonymizing users will make people mad". It really indicates bad management - That either the decision-makers have enough unearned confidence to make this change despite the negative feedback they're receiving, or that nobody who actually understands the user base feels empowered enough to speak up and say th…

Presumably the logic here is that they have 136 million existing reviews, which is an incredibly valuable asset. If they want reviews to no longer be anonymous, they can either do the right thing and delete/hide 100+ million reviews... or they can do what they're doing, anger a few tens of thousands of people who are paying attention but keep that valuable content.

Why not only make new reviews non-anonymous and disclose it?

Re: OpenTable is adding your first name to previously anonymous reviews

#13
post #4

Earlier quoted context omitted.

I do not disagree with you. But critics of the past were never anonymous. If you review film or food or anything, and it got published you put your name next to it. You were proud of your opinion and how it was delivered. I think it's why video is more interesting to the current generation than text. It isnt that video is more appealing, it's much harder to be in(un?)-authentic when your face is out there.

> But critics of the past were never anonymous. If you review film or food or anything, and it got published you put your name next to it. Partially. You would -publish- with your name beside it, but you were anonymous when you went to the restaurant, so they wouldn't know you were a critic.

In the case of restaurants this is true. It's to avoid special treatment.

Unlike art, music, and film. Where "special treatment" would have to be bribery (and that does happen).

Re: OpenTable is adding your first name to previously anonymous reviews

#14
Tech companies sure love to run the domestic abuser's playbook:

* I want to know everything about you and who you talk to (privacy violations)

* I can change deals unilaterally and do whatever I want without your say-so (disrespecting user agency)

* You can't leave me (vendor lock-in)

Re: OpenTable is adding your first name to previously anonymous reviews

#15
post #12
post #10

Earlier quoted context omitted.

Presumably the logic here is that they have 136 million existing reviews, which is an incredibly valuable asset. If they want reviews to no longer be anonymous, they can either do the right thing and delete/hide 100+ million reviews... or they can do what they're doing, anger a few tens of thousands of people who are paying attention but keep that valuable content.

Why not only make new reviews non-anonymous and disclose it?

Clearly they've made a product decision that they don't want anonymous reviews shown on the site any more. You'd have to ask them why.

Only applying this rule to new reviews would still mean deleting or hiding their existing anonymous reviews, which they don't want to do.

I think this is a really bad policy, personally.

Re: OpenTable is adding your first name to previously anonymous reviews

#16
post #4
post #2

First Glassdoor, then OpenTable. Who will dox us next - Reddit? Hacker News?

I do not disagree with you. But critics of the past were never anonymous. If you review film or food or anything, and it got published you put your name next to it. You were proud of your opinion and how it was delivered. I think it's why video is more interesting to the current generation than text. It isnt that video is more appealing, it's much harder to be in(un?)-authentic when your face is out there.

> But critics of the past were never anonymous.

Er, yes, they often were either anonymous or pseudonymous.

> If you review film or food or anything, and it got published you put your name next to it.

It probably had a name next to it, because the publisher wanted to build a brand around the reviewer.

It might well not be a name you used for any other purpose, though.

Re: OpenTable is adding your first name to previously anonymous reviews

#17
post #4
post #2

First Glassdoor, then OpenTable. Who will dox us next - Reddit? Hacker News?

I do not disagree with you. But critics of the past were never anonymous. If you review film or food or anything, and it got published you put your name next to it. You were proud of your opinion and how it was delivered. I think it's why video is more interesting to the current generation than text. It isnt that video is more appealing, it's much harder to be in(un?)-authentic when your face is out there.

I want both the ability to sockpuppet, but also as a consumer of reviews, I very much would rank your opinion based on how much public persona you offer.

Be anonymous! Fine! But I will be highly suspicious of your words unless I see aomg long track record I can evaluate against. Tat can all be anonymous too, but there needs to be a past with which to decypher & interpret you, to decide whether to take you seriously or not against.

No history means no value. No probability there's not some agenda.

Re: OpenTable is adding your first name to previously anonymous reviews

#18
post #4
post #2

First Glassdoor, then OpenTable. Who will dox us next - Reddit? Hacker News?

I do not disagree with you. But critics of the past were never anonymous. If you review film or food or anything, and it got published you put your name next to it. You were proud of your opinion and how it was delivered. I think it's why video is more interesting to the current generation than text. It isnt that video is more appealing, it's much harder to be in(un?)-authentic when your face is out there.

This doesn’t seem like an apples to apples comparison.

If your review was being published, you probably did it professionally and were being compensated to be true and provide valuable feedback.

That is a fundamentally different power dynamic than posting feedback on the internet with no compensation or protection against retaliation except for the promise of anonymity.

Re: OpenTable is adding your first name to previously anonymous reviews

#20
post #4

Earlier quoted context omitted.

I do not disagree with you. But critics of the past were never anonymous. If you review film or food or anything, and it got published you put your name next to it. You were proud of your opinion and how it was delivered. I think it's why video is more interesting to the current generation than text. It isnt that video is more appealing, it's much harder to be in(un?)-authentic when your face is out there.

> But critics of the past were never anonymous. Er, yes, they often were either anonymous or pseudonymous. > If you review film or food or anything, and it got published you put your name next to it. It probably had a name next to it, because the publisher wanted to build a brand around the reviewer. It might well not be a name you used for any other purpose, though.

Criticism has a LONG history:

https://www.artsy.net/article/artsy-editorial-16-critics-cha...

SOme crazy: https://en.wikipedia.org/wiki/Brian_Sewell

Critics in art, books, music (live, recorded), film, and tv have become personalities in their own right. The plots, drama, name calling, shit slinging of criticism pushes it almost to the level of performance art itself.

The anonymity of the the restaurant critic is in face not name. Its to avoid special treatment, bribes, questions of journalistic integrity. (and bribery in criticism is a whole topic in itself)

I agreed with the poster above me, that Open table should stuff it.

But that that does not change that they WANT to do it. Is there a good reason? Why is a great question to ask. Does every one need to be anonymous when reviewing products, dining, film, books, music? Is there a benefit from identity and candor? Would it change people's takes on things (the internet is filled with people behaving badly so I dont think so)? Maybe you want to be the critic of down and out eateries that I like to frequent, and Im going to follow your advice (or yours mine) because were identified and peers... (a social network of shitty eateries of sorts). I doubt open table is doing it for any of these reasons... there's something more basic there, what is a good question!

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