Earlier quoted context omitted.
They did have the Treo line! Arguably, what ultimately brought Palm down was their early success and the huge library of existing shareware and freeware tools: They desperately needed to try something new (Palm OS was just showing its age as a single-threaded, in-RAM, non-virtual-memory-based OS), but couldn't, since it would have alienated long-time fans by stranding their existing software libraries. They could nev…
Wasn't that Handspring rather than palm? [edit: referring to Treo specifically, not the rest...]
Nice documentary about this with interviews: