I was hired to implement and operate a specific product for a specific customer who paid for four years of onsite support. I do other things too, but that's my one contractually obligated responsibility and my primary one. Turns out the customer didn't read the (enormously expensive) SOW. They don't want the product, can't ingest its output, don't want to do the work necessary to implement it, and on a recent roadmap…
Hell, maybe try work two jobs if you can!