HP Disables Printer Functionality Until You Install the HP Smart App

Post by M95D » Thu, Apr 04, 2024, 11:36 AM UTC

nyanpasu64 wrote: post #15

gruez wrote: post #8

>visit hp.com/plus-support for additional setup help My guess is that the person in question bought a model/sku that operates not as a typical printer (ie. you pay for the machine and its consumables), but as a printer as a service model[1] (ie. you pay per pages printed). In that case it does make sense that you need to install the app (presumably to connect the printer to the internet and to connect to your account…

I looked up the model M110w and found: > This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. This…

Post by Animats » Fri, Apr 05, 2024, 4:20 AM UTC

M95D wrote: post #62

Animats wrote: post #22

I have an Epson ink tank printer which keeps telling me that new firmware is available. I won't let it download, though. It would probably make the device worse.

I never had a problem with updates on my Epson, but having bad experinces with other products, I can understand your concern. I don't remember now if there was an option to disable updates or not, but when I last reorganized my home network, I put all untrusted devices including this printer in a no-gateway subnet. It can't call home, check or download anything. The only problem is that scanning to computer from the…