Valuing an employee's time is definitely something that should be considered. But even taken a few steps further than "I need another monitor to increase productivity", and you're floating dangerously close to self-entitlement, and simple, pathetic whining. At Yahoo, I distinctly remember a thread on devel-random where one employee, in a single post, complained about things like how ugly the color scheme of the walls…
> It also sounds like the boss didn't bother asking the employee at their 1:1's about what they thought needed changing, or maybe he was just unapproachable. I'm an owner / CTO of a consultancy, and this point always frustrates me. We are only 12 or so employees, and we're all very comfortable with one another (we'll have game nights at the office, watch the GSL, etc). Still, when me and my partner have a 1:1 or talk…
Honestly, it's enough of a skill that I can't give you "quick pointers"-but check out the book The Charisma Myth, and pay special attention to Focus Charisma. That's the skill that you need to get people to open up about all their problems & concerns.