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HP Disables Printer Functionality Until You Install the HP Smart App

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Re: HP Disables Printer Functionality Until You Install the HP Smart App

#21
post #9

A member of our warehouse team contacted me. Here's how the conversation unfolded at work: Warehouse Team Member: "Could you log into the App Store and download an app for the printer to work?" Me: "That doesn't sound right." I remotely accessed the warehouse computer, opened a random PDF document, and hit 'Print'. The printer queue looked normal to me. Me: "It seems to be printing just fine." Warehouse Team Member:…

I would use a baseball bat to fix it, that's so evil.

Re: HP Disables Printer Functionality Until You Install the HP Smart App

#23
post #8

>visit hp.com/plus-support for additional setup help My guess is that the person in question bought a model/sku that operates not as a typical printer (ie. you pay for the machine and its consumables), but as a printer as a service model[1] (ie. you pay per pages printed). In that case it does make sense that you need to install the app (presumably to connect the printer to the internet and to connect to your account…

The picture shows model number M110w, which has an optional "instant ink" (toner) add-on service. According to HP, only model numbers ending in "e" are Printing As A Service and have ink/toner subscriptions required.

Re: HP Disables Printer Functionality Until You Install the HP Smart App

#24

At this point Brother seems to be one of the few printer manufacturers who still produce printers that just work out of the box with a cable or WiFi connection using an OS-supplied driver (at least that's my experience on macOS)

My hp printer works all right just by starting cups service. I must be really lucky.

Re: HP Disables Printer Functionality Until You Install the HP Smart App

#26
post #9

A member of our warehouse team contacted me. Here's how the conversation unfolded at work: Warehouse Team Member: "Could you log into the App Store and download an app for the printer to work?" Me: "That doesn't sound right." I remotely accessed the warehouse computer, opened a random PDF document, and hit 'Print'. The printer queue looked normal to me. Me: "It seems to be printing just fine." Warehouse Team Member:…

A while back I was in a partner channel meeting for hp and it was all enthusiastic cheers for this specific decision.

Re: HP Disables Printer Functionality Until You Install the HP Smart App

#27
post #22

I have an Epson ink tank printer which keeps telling me that new firmware is available. I won't let it download, though. It would probably make the device worse.

Like the ET-3750 from costco? In my experience the updates work fine.

Re: HP Disables Printer Functionality Until You Install the HP Smart App

#28
post #8

>visit hp.com/plus-support for additional setup help My guess is that the person in question bought a model/sku that operates not as a typical printer (ie. you pay for the machine and its consumables), but as a printer as a service model[1] (ie. you pay per pages printed). In that case it does make sense that you need to install the app (presumably to connect the printer to the internet and to connect to your account…

I looked up the model M110w and found: > This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges. This…

> This is the future of printers...

Not if people refuse to buy from companies that do this

Re: HP Disables Printer Functionality Until You Install the HP Smart App

#29
I recently picked up an old dot matrix printer for $1 at the Electronics Flea Market, and the manual for it has fucking control flowcharts and timing diagrams for the signalling. It's so fucking depressing to read it in comparison to anything modern. It's so nice and it feels like it was made for me by people who actually cared about me as a human experiencing their product. It's like a warm fucking hug.

I've written a driver for it and have it hooked up to my router with a little web interface and my partner and I have been using it to print out todo lists and cute little notes. I even wrote some dithering tools to get it printing images, gameboy printer style.

Re: HP Disables Printer Functionality Until You Install the HP Smart App

#30

At this point Brother seems to be one of the few printer manufacturers who still produce printers that just work out of the box with a cable or WiFi connection using an OS-supplied driver (at least that's my experience on macOS)

I got an HP laser a couple years ago that has behaved properly, but at this point I would think twice and thrice before even getting one of those.
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