Live data from Hacker News

Amazon ditches 'just walk out' checkouts at its grocery stores

gizmodo.com

201–210 of 769 posts

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#201
post #194

Uniqlo (in Japan and at least in SF) has a cool checkout method. You drop your clothes into a big bin (I’ve always done it one piece at a time, didn’t think to do all at once) and it adds up all your items. I’ve used this maybe 8 times, 100% accurate so far. Not sure how it works but I guessed RFID and quick Google appears to confirm: https://www.wsj.com/articles/uniqlos-parent-company-bets-big...

My local library does the same thing (books not clothes, glass surface not bin).

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#202

Earlier quoted context omitted.

Same reason I usually don't go to self-checkout.

Yeah that's basically the same issue. I do think the self scanning is even worse than the self checkout because at least at the self checkout you scan everything once at the end when you're done. The fact that you have to remember to scan every time you put anything in your basket is just worse for the mental load I find.

If manned checkout is a dishwasher and self-checkout is handwashing dishes in the sink after the meal; scan-as-you-shop is eating next to a little basin where you wash each utensil as soon as you're done using it, before you're allowed to return to the meal.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#204

So they are offloading checkout onto the consumer via dash carts. There's no value proposition for the consumer unless somehow they are able to lower prices by not hiring cashiers.

But I don't want to interact with the cashier. The store near me is almost the thing I actually want. I walk into the store, I wander about picking items I want off shelves, and scanning them with my phone, I put them in a bag I happen to have with me, or my pockets, or my backpack, or whatever, it doesn't matter, then I walk to the big graphical terminals near the exit and scan that too. That's the only place where…

> because almost nobody stands in a line to have somebody else scan your shopping, why would you?

Here are the reasons I prefer the manned cashiers:

The line at the manned cashiers is often shorter than the line at self-checkout.

Scanning everything myself is a pain.

If something goes wrong or I make a mistake, I won't have to put up with being accused of shoplifting.

The time savings from self-checkout is usually minimal-to-nonexistent.

I get to have a little human interaction.

Since there's no discount for using self-checkout, I'm effectively paying extra in order to do more work.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#205
post #37

Earlier quoted context omitted.

Yes, same in the UK. Most stores have scan as you shop, but most people do self checkout. I get the impression scan as you shop is seen as being a bit prissy.

As a German it is always a culture shock to see how popular self checkout is in the UK, even though I see it used more often recently in Germany too. I think Germany is about a decade behind...

There's a simple formula that makes you chose it: they keep as few manned checkouts open as possible, as long as the wait for the manned checkouts is inconvenient enough the majority of people will use the self-checkouts.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#206
post #194

Uniqlo (in Japan and at least in SF) has a cool checkout method. You drop your clothes into a big bin (I’ve always done it one piece at a time, didn’t think to do all at once) and it adds up all your items. I’ve used this maybe 8 times, 100% accurate so far. Not sure how it works but I guessed RFID and quick Google appears to confirm: https://www.wsj.com/articles/uniqlos-parent-company-bets-big...

I'm pretty sure this is global, have experienced it at all their locations throughout Europe as well.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#207
post #194

Uniqlo (in Japan and at least in SF) has a cool checkout method. You drop your clothes into a big bin (I’ve always done it one piece at a time, didn’t think to do all at once) and it adds up all your items. I’ve used this maybe 8 times, 100% accurate so far. Not sure how it works but I guessed RFID and quick Google appears to confirm: https://www.wsj.com/articles/uniqlos-parent-company-bets-big...

The one by Barclays (in NYC) has the same thing! It's the best self-checkout experience I've had.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#208

I wish Target would add computers to their carts. For most people, it'd be a nice alternative towards the self checkout area with limited space to place things. For the more unsavory customers, it could offer video evidence that they're stealing stuff, lock the wheels at the door if more than $X isn't paid for, and create GPS reports of where all the stolen carts end up.

They already have good videos of thefts. Wheel locks have been around forever. I can just _tell_ you where all the stolen carts "end up."

None of this has an impact on theft; however, it does a great job of making me feel like I live in a prison.

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#209
post #194

Uniqlo (in Japan and at least in SF) has a cool checkout method. You drop your clothes into a big bin (I’ve always done it one piece at a time, didn’t think to do all at once) and it adds up all your items. I’ve used this maybe 8 times, 100% accurate so far. Not sure how it works but I guessed RFID and quick Google appears to confirm: https://www.wsj.com/articles/uniqlos-parent-company-bets-big...

Decathlon has the same

Re: Amazon ditches 'just walk out' checkouts at its grocery stores

#210
post #174
post #54

Earlier quoted context omitted.

> I think that the scan-as-you-shop style systems are definitely the next realistic step for grocery stores. Scan-as-you-shop has been around for at least a decade at this point I think, at least in some parts of the world. ICA (supermarket in Sweden) been doing it for as long as I can remember, and I came across this image of the scanner being used at the store on Mediawiki: https://commons.wikimedia.org/wiki/File:S…

Scan as you shop goes back way further! Safeway UK had it, and they were bought over yonks ago. Looks like they had it in 1996, 28 years ago. https://www.supermarketnews.com/archive/safeway-uk-expands-s...

Yeah, I remember it as a kid. But it surprised me when they brought it back because people rarely used it. I still don't really get the point of it tbh, scanning items as you pick them up just spreads out the faff of scanning things and slows people down in the aisles.
Post reply on HN