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Fisker lost track of millions of dollars in customer payments for months

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Re: Fisker lost track of millions of dollars in customer payments for months

#31
post #7

Could the accounting problems be due to intentionally delaying having accurate revenue numbers? Or (looking at vehicles delivered without payment) sales dept. breaking rules? Or (always a good guess) is it actually a software fiasco, and people trying to work around non-working software? Or did they not have an adequate accounting organization set up when they started taking orders, and for some reason let that persi…

Yes, to every single one of your questions.

Re: Fisker lost track of millions of dollars in customer payments for months

#32
post #3

“Checks were not cashed in a timely manner or just lost altogether” only in the US of A, or movies from 70s, something like this.

Truly. I had no idea anyone was still using cheques in 2024. Why weren't they simply doing bank transfers? I don't know if you even could buy a car with a cheque in Australia. In fact we're ending the cheque system entirely in the next few years. I'm 34 and have never written a cheque, and only received about 4 - none of which were in the last 5 years.

To shed some light on why Americans kept checks for so long: I'm 33 and have never done a bank transfer. I can't even say what the flaws in our system are, because I grew up in a family where it was never considered as an option: money was sent as cash or checks only.

Re: Fisker lost track of millions of dollars in customer payments for months

#33

They've also slashed prices https://www.bloomberg.com/news/articles/2024-03-27/fisker-sl... . Presumably that's on existing inventory as the manufacturing is paused. So even if they do cash your check it won't be as big as it used to be. It looks like bankruptcy is imminent. If they do go under does that mean there would be no one there to collect the telemetry? Would an electric car made by a bankrupt company be the…

More importantly, electric cars use a TLS protocol for charging, and that TLS protocol requires the manufacturers to issue new certificates every (90?) days.

If the servers go down, these cars won't be able to charge with DC chargers at all (which requires the TLS protocol), and maybe not with home chargers either (which sometimes uses the TLS protocol).

Re: Fisker lost track of millions of dollars in customer payments for months

#34

Earlier quoted context omitted.

To be fair, my mother is in a protracted situation with one of Europe's largest banks and the UK government's savings scheme. She made a transfer of a sum of money to the savings scheme but the bank refused for various reasons, yet the savings scheme acted as if they had received it. She now has the lump sum in both the bank account and the savings scheme with both of them claiming everything is fine and refusing to…

Heh. Couple months ago my mortgage company applied a payment to two consecutive months, also paid by paper check. Maybe check processing skills are getting lost from the workforce.

I am now trying to set up direct deposit in an investment account I own. Despite being able to buy and sell online in that account, to enable direct deposit I need to mail them a paper form, with notarized signature, and include a voided blank check. I have not written a paper check in years and I'm not even sure I have any.

Re: Fisker lost track of millions of dollars in customer payments for months

#35

Billing and Accounts Payable will always seem like a "how could you mess that up?" problem to engineers, but it literally is difficult and complicated and rife with ways to very seriously and permanently fuck your relationship with your customer. And potentially with your auditors, investors, and whoever performs legal oversight in your jurisdiction. All of the largest companies in the tech world have been hit by AP…

Fisker became a public company through a SPAC, which allows them to conveniently sidestep a lot of procedures than an IPO would entail.

Re: Fisker lost track of millions of dollars in customer payments for months

#36

They've also slashed prices https://www.bloomberg.com/news/articles/2024-03-27/fisker-sl... . Presumably that's on existing inventory as the manufacturing is paused. So even if they do cash your check it won't be as big as it used to be. It looks like bankruptcy is imminent. If they do go under does that mean there would be no one there to collect the telemetry? Would an electric car made by a bankrupt company be the…

More importantly, electric cars use a TLS protocol for charging, and that TLS protocol requires the manufacturers to issue new certificates every (90?) days. If the servers go down, these cars won't be able to charge with DC chargers at all (which requires the TLS protocol), and maybe not with home chargers either (which sometimes uses the TLS protocol).

The 90 days limit is a Let's Encrypt limit. I don't think TLS limits that length in and of itself. Except that it might need to be finite. But I'm not sure that the `Not After` field is required.

Re: Fisker lost track of millions of dollars in customer payments for months

#37
post #3

“Checks were not cashed in a timely manner or just lost altogether” only in the US of A, or movies from 70s, something like this.

Truly. I had no idea anyone was still using cheques in 2024. Why weren't they simply doing bank transfers? I don't know if you even could buy a car with a cheque in Australia. In fact we're ending the cheque system entirely in the next few years. I'm 34 and have never written a cheque, and only received about 4 - none of which were in the last 5 years.

I'm 43, and I don't even know how to do a bank transfer. Sounds amazing. I don't like checks at all. If I don't mind paying a fee, I'll use one of the apps. But for moving money around, checks are all I know. I don't think I'm that unusual in the USA.

Re: Fisker lost track of millions of dollars in customer payments for months

#38

They've also slashed prices https://www.bloomberg.com/news/articles/2024-03-27/fisker-sl... . Presumably that's on existing inventory as the manufacturing is paused. So even if they do cash your check it won't be as big as it used to be. It looks like bankruptcy is imminent. If they do go under does that mean there would be no one there to collect the telemetry? Would an electric car made by a bankrupt company be the…

More importantly, electric cars use a TLS protocol for charging, and that TLS protocol requires the manufacturers to issue new certificates every (90?) days. If the servers go down, these cars won't be able to charge with DC chargers at all (which requires the TLS protocol), and maybe not with home chargers either (which sometimes uses the TLS protocol).

Are you sure about this? I thought client certs were only for plug'n'charge (which identifies individual cars for the purpose of payment), and charging paid out of band could be negotiated using dumber protocols.

Re: Fisker lost track of millions of dollars in customer payments for months

#39

Earlier quoted context omitted.

To be fair, my mother is in a protracted situation with one of Europe's largest banks and the UK government's savings scheme. She made a transfer of a sum of money to the savings scheme but the bank refused for various reasons, yet the savings scheme acted as if they had received it. She now has the lump sum in both the bank account and the savings scheme with both of them claiming everything is fine and refusing to…

"Bank error in your favor. Collect $200."

An extremely accurate way to describe it. $200 back when Monopoly was made is equivalent to ~$4500 USD.

Re: Fisker lost track of millions of dollars in customer payments for months

#40

Billing and Accounts Payable will always seem like a "how could you mess that up?" problem to engineers, but it literally is difficult and complicated and rife with ways to very seriously and permanently fuck your relationship with your customer. And potentially with your auditors, investors, and whoever performs legal oversight in your jurisdiction. All of the largest companies in the tech world have been hit by AP…

> Billing and Accounts Payable will always seem like a "how could you mess that up?" problem to engineers, but it literally is difficult and complicated and rife with ways to very seriously and permanently fuck your relationship with your customer

Yep.

Over the years I've seen some pretty crazy payment related errors that you can't think is possible, like a 12+ year old publicly traded company who generates $60 million dollars a year and their business model is a platform that lets other people sell products, in other words their customers have their own customers and buying things with money through a hosted checkout page is a focal point of their business.

One bug was during this checkout flow:

    - Open checkout page for product A and see a buy price of $99
    - Open a new tab and visit product B's checkout page and see a buy price of $199
    - Switch back to the first tab and buy product A for $99
    - You get charged $199 and credited for purchasing product B
I was only the end user of such a system so I don't know what their code looked like but I'm guessing their checkout page had stuff stored in a session and the last page loaded new data in the session but it didn't match what was shown on the checkout page. That's a massive assumption but that's how I imagine it happened.
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