Congratulations on the launch. I have not seen the product, but please treat contacts, accounts and opportunities as very first class if you don't do it already. Also, make change data capture easier. This will go a long way in doing cohort analysis, integrations and workflows. Make this first class for things like deal stage changes, and make out of the box reports around this
On day one of product design, we decided to track all revisions by default. As you're alluding to, I expect this will make reporting vastly easier. In traditional CRM products, seemingly simple -- and important -- tasks like calculating pipeline at a previous point in time turn out to be really difficult. There's also the non-obvious changes that become really frustrating. To use a SaaS-based example, suppose you wan…
I say this as a founder of a company with a significant part of the product doing integrations with other systems. And most are painful.