This is the part where I disagree: > Business logic must always be defined in an unambiguous format No. That’s only the case because unambiguous ‘business logic’ is what we have to use when trying to explain to rigid, unthinking machines how we want our business to operate. Business processes aren’t naturally rigid. Computerization has just made us think that they have to be. What LLMs have the potential to do is to…
I would argue it is more finance, accounting and management theory that made it rigid. Perhaps a little HR/legal as well. I remember the days when customer service was allowed to actually help you and it was nice.