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Software Company HashiCorp Is Weighing a Potential Sale

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Re: Software Company HashiCorp Is Weighing a Potential Sale

#41

Post by everfrustrated »

fishnchips wrote: post #39
secfirstmd wrote: post #23

Earlier quoted context omitted.

Companies have moved off PagerDuty? To where?

As of very recently, incident.io looks like a very attractive alternative.

I suspect the reason Incident.io is now offering a pager service is selling an incident product is hard.

It is a process efficiency tool (a great one) but is ultimately a luxury. All companies already have some sort of process in place even if it's terrible. But as companies don't have an existing incident vendor they're already spending on, they're also having to educate customers about the business value of the product category at the same time.

However, if you tell me I can replace Pagerduty (which I'm already looking to replace as why am I paying $252/user/year for a PAGER APP!) for an incident tool + pager (even at a higher total) that's a much easier sell. The business value is in the incident response not the tool that sends me a push notification.

I suspect they'll have a lot of success with this.

Re: Software Company HashiCorp Is Weighing a Potential Sale

#42

Post by philipodonnell »

fakedang wrote: post #32
sgt wrote: post #25

Earlier quoted context omitted.

But didn't Alex likely get fired and offered a new position at a small town branch in Missouri?

Last I read, Alex was busy plotting Mitchell's demise, after being jailed for siphoning the funds off the dormant Hashicorp account. https://news.ycombinator.com/item?id=35163055

This thread was wild.

Re: Software Company HashiCorp Is Weighing a Potential Sale

#43

Post by fishnchips »

everfrustrated wrote: post #41
fishnchips wrote: post #39

Earlier quoted context omitted.

As of very recently, incident.io looks like a very attractive alternative.

I suspect the reason Incident.io is now offering a pager service is selling an incident product is hard. It is a process efficiency tool (a great one) but is ultimately a luxury. All companies already have some sort of process in place even if it's terrible. But as companies don't have an existing incident vendor they're already spending on, they're also having to educate customers about the business value of the pro…

Same thinking here. We evaluated their incident product and found it sleek but ultimately an unnecessary luxury. With their pager product we will be giving them another try. Personally I won't miss PagerDuty.

Re: Software Company HashiCorp Is Weighing a Potential Sale

#44

Post by quickgist »

punchmesan wrote: post #40
quickgist wrote: post #28

Earlier quoted context omitted.

As someone who is about to launch my SAAS, what are some of the things you look for, as someone with purchase authority? What are the positives or negatives you see when dealing with vendors (i.e. what makes you lean towards or against dealing with a vendor)? I'm trying to figure out how I can make the process as easy as possible for exactly people in your position.

I'm not the person you've asked, but I'm somebody who has been purchasing SaaS/software for businesses large and small for years. My take: 1. If SSO and other basic modern security features are locked into "Enterprise" pricing tiers then the service is at the bottom of the list (see: https://sso.tax ). I'd love to say instant disqualification but too many SaaS companies have it in their head that only wealthy enterpr…

Thanks for the list!

For SSO, does SAML support clear your bar?

Re: Software Company HashiCorp Is Weighing a Potential Sale

#45

Post by x86x87 »

fishnchips wrote: post #38
x86x87 wrote: post #36

Earlier quoted context omitted.

Imho, the license change didn't cause this. It was an attempt to make money. At that point they were already in trouble.

You'd be hard pressed to see this trouble in their quarterly reports.

Did they ever turn a profit?

Re: Software Company HashiCorp Is Weighing a Potential Sale

#46

Post by mdaniel »

karlshea wrote: post #15
fgonzag wrote: post #13

Earlier quoted context omitted.

Jetbrains seems to do OK. I pay for my subscription out of pocket.

I think they succeed because they aren’t irritating about it. They just make good stuff and charge a reasonable amount and that’s the end of it.

Also, no BuSL stupidity, they're all Apache 2 AFAIK: https://github.com/JetBrains/intellij-community/blob/idea/23...

And the "all you can eat" toolbox license is just a staggeringly good deal, IMHO, which also comes with a "you can keep your license forever, just no updates" which is way different from setting subscription-based licensing money on fire when your license expires. Whoever came up with that should be applauded because it really drives down my "what about" anxiety of paying subscription money for IDEs

Re: Software Company HashiCorp Is Weighing a Potential Sale

#47

Post by grinich »

quickgist wrote: post #44
punchmesan wrote: post #40

Earlier quoted context omitted.

I'm not the person you've asked, but I'm somebody who has been purchasing SaaS/software for businesses large and small for years. My take: 1. If SSO and other basic modern security features are locked into "Enterprise" pricing tiers then the service is at the bottom of the list (see: https://sso.tax ). I'd love to say instant disqualification but too many SaaS companies have it in their head that only wealthy enterpr…

Thanks for the list! For SSO, does SAML support clear your bar?

SCIM too.

Re: Software Company HashiCorp Is Weighing a Potential Sale

#48

Post by mdaniel »

on the off chance one hasn't been tracking it, there were several "we don't need your stinking BuSL" projects when this drama first started:

https://github.com/opentofu#why-opentofu (Terraform)

https://github.com/openbao/openbao#readme (Vault)

and I know of several attempts at Vagrant https://github.com/hashicorp/vagrant/forks> but I don't believe one of them has caught traction yet

There are also some who have talked about an "open Nomad" but since I don't play in that space I can't speak to it

Re: Software Company HashiCorp Is Weighing a Potential Sale

#49

Post by sjwhitworth »

everfrustrated wrote: post #41
fishnchips wrote: post #39

Earlier quoted context omitted.

As of very recently, incident.io looks like a very attractive alternative.

I suspect the reason Incident.io is now offering a pager service is selling an incident product is hard. It is a process efficiency tool (a great one) but is ultimately a luxury. All companies already have some sort of process in place even if it's terrible. But as companies don't have an existing incident vendor they're already spending on, they're also having to educate customers about the business value of the pro…

Hello: incident.io CEO here. Thank you for the kind words, it's much appreciated. I countersign your last point around business value being in incident response.

There's truth to this: as with all new product categories, there's some education that needs to go along with the sale, and budget that needs to be found, that doesn't currently exist. On the whole, we haven't found this to be a large challenge so far. Most people look at our product, see a very fair exchange of value, and are happy to pay.

However, that isn't why we built On-call. We built it - along with many other reasons - because it's part of the trifecta that we think you need to do incident response well:

1. A way to alert people that something is wrong 2. A way for them to respond, resolve and learn from the incident 3. A way for them to communicate to their customers about it

We have built all of these respectively in On-call, Response and Status Pages. Consolidating all of these into one cohesive product makes obvious sense, to us at least. We'll see what the market says!

Re: Software Company HashiCorp Is Weighing a Potential Sale

#50

Post by sjwhitworth »

fishnchips wrote: post #43
everfrustrated wrote: post #41

Earlier quoted context omitted.

I suspect the reason Incident.io is now offering a pager service is selling an incident product is hard. It is a process efficiency tool (a great one) but is ultimately a luxury. All companies already have some sort of process in place even if it's terrible. But as companies don't have an existing incident vendor they're already spending on, they're also having to educate customers about the business value of the pro…

Same thinking here. We evaluated their incident product and found it sleek but ultimately an unnecessary luxury. With their pager product we will be giving them another try. Personally I won't miss PagerDuty.

Thank you: let us know what you think!
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