Where was the board? Why not hire in a new CEO from the outside?
I appreciate that the author can't actually get inside the founders' heads, but something still smells fishy here.
11–20 of 155 posts
Where was the board? Why not hire in a new CEO from the outside?
I appreciate that the author can't actually get inside the founders' heads, but something still smells fishy here.
That said, the after-the-fact communication feels lacking. It sounds like your CEO could have at least explained things in more detail after the fact (ie. Why he felt a pivot would be necessary to get to where the business needed to go.)
Such is life, I guess. I'm wishing you and the team the best for the future!
Was a former employee at Airplane. We were quite disappointed and surprised by the sudden choice to shut the company down. In many ways, we had good metrics, customers that liked us, a lot of runway, and a great team. In the end, the decision came to our CEO. While he never gave a clear reason why, it was pretty clear that he burned out and tossed in the towel.
"On January 3, the acquisition and product shutdown was publicly announced. As expected, customers were shocked and upset. Many had been using Airplane for critical workflows within their organizations, and they now had to replace huge chunks of internal tooling before the final shutoff on March 1." Building things on an early-stage no-code platform like this without at least an open source escape hatch feels like a…
Sucks to be a customer on the other side of this now.
Very clear and well-written article. I think that the author is likely to be correct that the CEO was overwhelmed by going alone. One thing not mentioned at all, though, is what the investors in Airplane might have wanted to happen. Seriously, ctrl-f for "investor", it doesn't show up even once. In addition to the CEO being overwhelmed and tired, it's very important to realize that: - Airplane raised a $32mm series B…
It’s important to understand who is actually in charge before assigning blame to anyone.
Very clear and well-written article. I think that the author is likely to be correct that the CEO was overwhelmed by going alone. One thing not mentioned at all, though, is what the investors in Airplane might have wanted to happen. Seriously, ctrl-f for "investor", it doesn't show up even once. In addition to the CEO being overwhelmed and tired, it's very important to realize that: - Airplane raised a $32mm series B…
Was a former employee at Airplane. We were quite disappointed and surprised by the sudden choice to shut the company down. In many ways, we had good metrics, customers that liked us, a lot of runway, and a great team. In the end, the decision came to our CEO. While he never gave a clear reason why, it was pretty clear that he burned out and tossed in the towel.
Even if Airplane had been cash flow positive, slowing growth and a demotivated CEO and departure of key employees at an early stage is a tough pill for investors to swallow. See my other comment, but I find it highly likely that your investors were pushing for a way to wind things down and return as much of their cash as they could get, and an acquihire is a fairly employee-friendly way to do that.
"On January 3, the acquisition and product shutdown was publicly announced. As expected, customers were shocked and upset. Many had been using Airplane for critical workflows within their organizations, and they now had to replace huge chunks of internal tooling before the final shutoff on March 1." Building things on an early-stage no-code platform like this without at least an open source escape hatch feels like a…
It's a danger of all SaaS. If you can't run it yourself, you can't fully prevent this from happening. Of course, the benefits of taking on this risk may often be worth it. Smart bets don't always pay out.
It was still a big pain, but it would have been a whole lot worse without that escape hatch.
> These colleagues had all been at the company for a while and all had legitimate reasons for resigning unrelated to the revenue slowdown Obviously not familiar with the particulars, but people don't always say why they are moving on. There is not much of an upside to revealing any negative issues, so it's usually presented as "really wanted to stay, but just found a new exciting opportunity". If all of the sudden 4…