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Meta outage

metastatus.com

451–460 of 902 posts

Re: Meta outage

#451

Looking at the Downdetector home page [1], it looks like many more services are having outages, not just the ones owned by Meta, including: - Google - YouTube - Google Play - T-Mobile - X (Twitter) - Discord - TikTok - Pokemon Go - Snapchat It looks like they all have the same failure point. [1] https://downdetector.com

S**'s gettin' real: https://downdetector.com/status/pokemon-go/

Everything is going down, except Steam. You know where to find me.

Re: Meta outage

#452

Earlier quoted context omitted.

They don't? I've worked in ad tech at some smaller places and we absolutely refunded spend during outages.

How is money even being spent if users aren't viewing the ads?

Not all ad spend is impression based, there are things like takeovers. And, sometimes impression counts arent guaranteed, theyre estimated

Re: Meta outage

#453

It logged me out and told me that my credentials were incorrect; I thought my credentials had been stolen, so I'm kinda personally glad that it seems to be happening to a lot of other people too. I know that's a bit selfish, but :shrug:

A much better UX would be clear error messaging informing users that the service is down and there is no problem with their individual account. This would prevent people from panicking they've been hacked and/or unnecessarily resetting their password.

Not the worst thing that a bunch of Facebook users are resetting their passwords.

Re: Meta outage

#454
greeting from indonesia,Here too, the same error, lots of people asking what is wrong with FB IG error, lots of speculation saying update, but the repair process is taking too long without any confirmation from meta, something strange is happening

Re: Meta outage

#455

Anyone have a good guesstimate of how much money is "lost" when Youtube/Facebook/Instagram/Whatsapp (more?) are down each minute?

I can’t answer your question, but when I was at Google I made a mistake that caused ads serving on Google results to become unclickable. For the postmortem they had me calculate (I don’t think a dollar amount but) the number of ad clicks that would have happened during the time it was down. Of course I looked up average cost per click rates. Not sure if I could share even if I remembered, but it really put things in perspective.

Overall it was a good learning experience. I didn’t get reprimanded; several months later I got a promotion.

Re: Meta outage

#456

Looking at the Downdetector home page [1], it looks like many more services are having outages, not just the ones owned by Meta, including: - Google - YouTube - Google Play - T-Mobile - X (Twitter) - Discord - TikTok - Pokemon Go - Snapchat It looks like they all have the same failure point. [1] https://downdetector.com

Or people are using Facebook Auth for them. I don't really trust Down Detector, which despite the claims is really People Winging on Twitter Detector.

Yeah, it's wild that it's now treated as an authoritative source, especially by some news organizations.

It's as good as asking a neighbor what happened with a loud noise down the street. Sometimes you'll get something good, sometimes it'll be completely wrong.

Re: Meta outage

#457

Tip for Meta engineers: when your service is failing, don't just log people out and prevent logins. Display a cute image that shows that the service is drastically failing (like a whale or something), and then people will know to stop trying to repeatedly log in. The public might even come up with a catchy name for the whale.

How many other people here just assumed they had been banned for some arbitrary, uncontestable reason? I just use instagram to post hiking photos...

Having had a look at desperate Twitter posts during a major outage of a big German email provider with similar failure mode (login failed silently), it seemed like many people assumed that their email account was hacked. Close enough.

Re: Meta outage

#458
post #435

Earlier quoted context omitted.

Beyond unbelievable that going on an hour later, they're still showing "incorrect password" errors. How many hundreds of millions of people have wasted time frantically trying (in vain) to reset their passwords and pointlessly freaking out that their account might be compromised? What a bunch of careless, incompetent excuses for engineers.

Imagine how many hundreds of millions of users waste their time using instagram and facebook on a daily basis. Safe to say they don't mind wasting their customers time

This is your regular reminder that the users are not their customers. Advertisers and media outlets are the paying customers.

Re: Meta outage

#459
I can access what I call my family FB account, which I run on Firefox.

When I try to access my general purpose account I'm forced to log in again. And when I try to change my password I get the "An unexpected error occurred. Please try logging in again." message.

I suspect that one of the password servers has been compromised.

Re: Meta outage

#460

Earlier quoted context omitted.

Beyond unbelievable that going on an hour later, they're still showing "incorrect password" errors. How many hundreds of millions of people have wasted time frantically trying (in vain) to reset their passwords and pointlessly freaking out that their account might be compromised? What a bunch of careless, incompetent excuses for engineers.

What a poor bunch of overworked human beings, with almost no control over the product they work on. Frantically following the whims of managers, reduced to labour units in this late stage capitalist hellscape.

That's such a beautiful comment I would almost consider printing it and putting it on my wall
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