European crash tester says carmakers must bring back physical controls

A start, but not far enough: anything a driver might be reasonably expected to do while driving should have a physical control.

Zero-force, zero-feedback, zero-travel controls should be illegal for such functions.

Around 10 years ago, I started looking into buying a new car. I couldn't believe the number of cars that switched to touch controls even 10 years ago. It boggles my mind just how car makers thought it was safer/easier to have touch in a car while one is driving. I refused to buy any car that replaced physical buttons with touch controls 10 years ago and I still have this rule today.

Then again, it also boggles my mind how car makers in the US continue to use flashing red lights as the turn signal instead of yellow lights. You can barely see the red light in sunlight and it's harder to tell the red light from brake lights. Furthermore, the same car will have yellow signal lights in the front and side. So yellow signal lights in front and side, red in the back. Just make it all yellow for turn signal!

I get the cheaper and the ability to update thing.

But if any car makers had done any proper UX testing, they'd quickly find out that physical buttons in a car is a non-negotiable.

Good. My Tesla doesn't have a stalk for wiper control and it's just awful UX. The auto function is erratic (often triggers on a sunny day, doesn't pick the right level in the rain). Might be fine for sunny California infrequent use, but terrible for England.

I'd much rather have easy full control at my fingertips than have to faff about with scroll wheels or the touch screen.

> It boggles my mind just how car makers thought it was safer/easier to have touch in a car while one is driving.

Does anyone actually think that though? Or was it considered “good enough” in light of its other benefits like reducing costs, reducing BOM, eliminating part design work, reducing wiring complexity, adding flexibility and customizability, (potentially) increased reliability, making it easier to jam the multitudes of controls and options a modern car has into a more usable and understandable interface, etc.

Don’t get me wrong, when I bought a new car, one of the selling points was the manufacturer was one of the few to still offer physical control and navigation of the touch screens (in fact the touch functionality is completely disabled at any speed faster than 5 mph). But I don’t think “safer and easier to use while driving” has ever been the driver for touch interfaces in cars.