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Handful of Apple Vision Pro units develop identical crack in cover glass

macrumors.com

61–70 of 81 posts

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#61

Now we know why Apple does not sell to EU yet, where there is a 6 month warranty by law for most goods.

Why would that matter in this case? Apple has a 12 month warranty on this and most of their other hardware. Also, I expect most people shelling out $3500 for a headset are going to get AppleCare+ which also covers accidental damage.

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#62

Earlier quoted context omitted.

> He didn't say this. Wired, however, did. If you go to the source, Apple/Jobs took accountability. But Wired got clicks. I think you got most of this wrong. The "you're holding it wrong" meme started on MacRumors, not Wired. MacRumors forum user samcraig emailed Steve Jobs about the low signal issue he (and many others) experienced while holding the new iPhone 4 in a specific way. He asked "Question - What's going t…

This is the story that made the phrase catch on, note the URL: https://www.wired.com/2010/06/iphone-4-holding-it-wrong/ I find a contemporaneous account of your backstory here (edit: your edited in MacStories link points to this): https://www.engadget.com/2010-06-24-double-stevemails-on-iph... Which does contain your quote*, and is indeed a day earlier than the Wired story that got wide coverage. However, the meme qu…

Ah, I see. "Just avoid holding it in that way" vs. "you're holding it wrong"

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#63
post #19

Earlier quoted context omitted.

But plastic easily scratches? The real question is why it is plastic over glass instead of plastic under glass. Though, I'm kind of thinking they might have realized this could happen and so wanted to safety of the plastic in front of the glass lest users accidentally cut themselves on the broken glass :/. https://youtube.com/shorts/kuiwxZS4GJE https://youtube.com/shorts/5Wsmz7sjOb4

I wear glasses and every lens I've ever owned has been some type of plastic. Yes small scratches add up over a year but it isn't that bad. The coatings they have do a pretty good job to reduce scratching. Apple is using thin glass covered with a soft plastic. Why possible advantage could that ever have over solid plastic with an anti-scratch coating?

You have to actually then coat it with anti-scratch coating, you have to make sure people carefully clean the device in ways that don't destroy this coating, and the result--as you admit--still gets scratched, and routinely it is these scratches that cause me to eventually get new glasses. I don't think "treat this device with the implicit care that you treat your primary pair of glasses" is fair, as even if I carry around a second pair of glasses they tend to get scratched as they don't have any of the automatic protections my primary ones do (due to being on my head or only put down for limited periods of time).

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#64

Earlier quoted context omitted.

Polycarbonate is great for UV resistance, though not sure that matters for something you use indoors. I’ll grant you scratch-prone. There are additives and coatings for everything now, and the glass Apple is using is also highly engineered so you can get just what you want no matter what. I’ll bet it comes down to feel and consumer experience.

Only with a UV film installed to protect it. I think all plastics degrade under UV light and polycarbonate is no different. It will yellow and lose it's strength with unprotected UV exposure.

I wore polycarbonate for lenses in my glasses before switching to trivex. Never had a problem with them turning yellow.

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#65
Side rant about Apple. I never understood why Apple took such a hardline on offering repairs and charging so much for them. They are one of the most valuable companies on the planet and they have always squabbled over repairs.

They went through such great lengths with their sensors about detecting water damage to iPhones that prevented people from getting legitimate repairs done that had nothing to do with water damage.

Come on Apple, do good faith repairs. You can afford it. People already love Apple products. Repair your stuff without treating everyone like a criminal.

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#66
What a disaster of a product. This isn’t a true Gen 1 product in the sense that the iPhone was. Apple waited an entire decade after the Rift was released, and released a headset that didn’t leapfrog the industry in any meaningful way. Steve Jobs would have shitcanned this months before the announcement and told his team to go back to the drawing board. Do I think that 5 years from now Apple will have a worthwhile product at a reasonable price point? Maybe. Maybe not. But to expend all that social capital on a device that sucks is really destructive to the brand, as is the insistence that it gets to collect tens of billions a year in rents because it owns the most popular computing platform for most people.

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#67

Earlier quoted context omitted.

Only with a UV film installed to protect it. I think all plastics degrade under UV light and polycarbonate is no different. It will yellow and lose it's strength with unprotected UV exposure.

I wore polycarbonate for lenses in my glasses before switching to trivex. Never had a problem with them turning yellow.

Due to a protective coating.

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#69
post #42

Earlier quoted context omitted.

> He didn't say this. Wired, however, did. If you go to the source, Apple/Jobs took accountability. But Wired got clicks. I think you got most of this wrong. The "you're holding it wrong" meme started on MacRumors, not Wired. MacRumors forum user samcraig emailed Steve Jobs about the low signal issue he (and many others) experienced while holding the new iPhone 4 in a specific way. He asked "Question - What's going t…

Apple has (wrongly, IMHO) gotten a lot of flack over this. People forget that at the time, there were a number images circulating around from instruction manuals for Nokia and BlackBerry phones that explicitly mentioned the same thing.

Nokia and blackberry didn't expose the metal antenna bands directly so a user could short them. That was the main issue introduced by the iPhone 4s metal antenna bands on the outside.

Later this was resolved by having multiple antennas but the original 3G spec didn't allow this. These days with MIMO multiple antennas may be active.

Re: Handful of Apple Vision Pro units develop identical crack in cover glass

#70

Earlier quoted context omitted.

Maybe no surprise to Apple, but it is certainly a surprise to the purchases who shelled out $3,500.

> Maybe no surprise to Apple It would be a huge surprise for Apple if a lithium battery inside the visor caused the cracks, as they did not design the head unit to include any internal battery.

There isn't a significant battery inside the visor. Unplug the external battery pack you keep in your pocket and see what happens.
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