I would think it is because the email becomes more personal and social. More people 'collaborate'.
Why you should ALWAYS CC someone
11–20 of 70 posts
Re: Why you should ALWAYS CC someone
#12Would you mind sharing the statistical sample size? It's hard to talk about statistics without it.
Re: Why you should ALWAYS CC someone
#13Would you mind sharing the statistical sample size? It's hard to talk about statistics without it.
It was not rigorous, but here they are...
Pre-Alex I've ran through 5 months of mails, which amounted to ~5k mails, and sorted them out (there was already label Waiting done for me). Post-Alex, in 2 months of mails the sample size was ~2k mails.
Number of e-mail addresses contacted within those 7 month period is ~70.
Re: Why you should ALWAYS CC someone
#14Is the content being mailed the same? are you mailing the same people again before and after alex was created? are you split-testing -- 1/2 recipients get the email without alex in CC? You might need some more experiments to attribute it to pure CC.
Re: Why you should ALWAYS CC someone
#15Really interesting, have you tested the effect on gmail priority inbox? it could explain a higher open rate.. and it would awesome to know that cc is part of their rankings..
[EDIT]- Also, if you all set with labels already, would you mind continuing the test with something like SigBuzz (g apps) to track open rates and keep us posted?
Re: Why you should ALWAYS CC someone
#16Is the content being mailed the same? are you mailing the same people again before and after alex was created? are you split-testing -- 1/2 recipients get the email without alex in CC? You might need some more experiments to attribute it to pure CC.
Content is the same, but that's obviously subjective. The conversations were either all with alex or without, meaning, no reply requests were sent to the pre-alex mail with alex in cc and I haven't split tested.
Re: Why you should ALWAYS CC someone
#17Really interesting, have you tested the effect on gmail priority inbox? it could explain a higher open rate.. and it would awesome to know that cc is part of their rankings.. [EDIT]- Also, if you all set with labels already, would you mind continuing the test with something like SigBuzz (g apps) to track open rates and keep us posted?
No, I don't use priority inbox.
Re: Why you should ALWAYS CC someone
#18> I've created a imaginary CEO assistant e-mail account named Alex
What's Alex's email address? If it's "Alex Q Alex, CEO " people will think the email is more important than if it's "alex2009@yahoo.com". Unless of course they work for or know your company, in which case they'll know the CEO isn't him. Actually I'm trying hard to think of a scenario in which the recipients don't just think you mistyped the CC, in that case.
EDIT Urgh, you said CEO assistant. I can't read. Disregard this.
Re: Why you should ALWAYS CC someone
#19> I've created a imaginary CEO assistant e-mail account named Alex What's Alex's email address? If it's "Alex Q Alex, CEO " people will think the email is more important than if it's "alex2009@yahoo.com". Unless of course they work for or know your company, in which case they'll know the CEO isn't him. Actually I'm trying hard to think of a scenario in which the recipients don't just think you mistyped the CC, in tha…
Alex was not CEO, he was CEO assistant, but that doesn't matter at all since no one actually sent mails from that address, and subsequently have not read the his mail sig.
The adress was alex@your_company.com
Re: Why you should ALWAYS CC someone
#20Perhaps, over the last two months you've been running the experiment, you've been thinking about actually wanting a response and have automatically been constructing better emails that people feel they can reply to. Unlike the "brain-dump" ones I sometimes get that just don't deserve a response. To be perfectly honest, if there's more than one person on the email, I'm more likely to hope it's not my problem...
Ack. Always address one of the recipients by name in the body of the email to ensure that it's not SEP'ed.