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Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

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Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#21
post #9

Another variation on the problem is the over-allocation of resources to preventing problems which actually happened once, versus those that are more severe but haven't happened yet. This is a management problem, because no-one wants to be accountable for a repeat incident even if it was rational to be working on something else more important.

There's a ton of reactionary legislation on the books that exists pretty much entirely because politicians wanted to be seen doing something. It's mostly crap.

This is probably a bit too cynical; it's not just "politicians who want to be seen doing something"; the public often wants something done as well. And "we didn't do anything after that incident from ten years ago and now it happened again" is not a good look. Complex stories about trade-offs and the cure being worse than the disease often don't "play well" in the media, especially not with the opposition demanding that "something could have been done!" And corporations tend to be pathologically risk-averse.

Politicians, the media, corporations, and the public all have a part in this.

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#22
post #8
post #3

In about that same timeframe, Y2K is also really good example. Nothing of note really happened. But if people had just ignored it a lot of things probably would have.

This is a very important case. There was an enormous investment in fixing Y2K, starting long before the day in question (e.g. financial instruments with expiration dates after Y2K had to be fixed before they became due), so on the day there was only a smattering of minor residual bugs. There were a few jokes about it in the newspapers but by and large the public just ignored it. I work on climate and hope / hoped tha…

I'm sure I'm not the only one that can't wait for the 2038 problem to get closer. bank accounts gonna be jumping like a 3-peat Micheal Jordan when those consultation fee checks start rolling in.. provided the Boston Dynamics dogs haven't taken over yet

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#23
post #10
post #3

In about that same timeframe, Y2K is also really good example. Nothing of note really happened. But if people had just ignored it a lot of things probably would have.

What, what do you mean nothing happened? I'm in my underground bunker, do you think it would be safe to come out and look around? You guys are all in your Y2K underground bunkers still, right?

My advice looking back over the past 25 years . . . stay in the bunker.

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#24
post #3

In about that same timeframe, Y2K is also really good example. Nothing of note really happened. But if people had just ignored it a lot of things probably would have.

the readiness paradox:

If you are prepared, nothing interesting happens, life moves on, people opened a notebook and pressed a few buttons.

If you are not prepared, the texas grid freezes, people die, people lose their savings, and "nobody could have imagined it would be this bad".

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#25
post #8
post #3

In about that same timeframe, Y2K is also really good example. Nothing of note really happened. But if people had just ignored it a lot of things probably would have.

This is a very important case. There was an enormous investment in fixing Y2K, starting long before the day in question (e.g. financial instruments with expiration dates after Y2K had to be fixed before they became due), so on the day there was only a smattering of minor residual bugs. There were a few jokes about it in the newspapers but by and large the public just ignored it. I work on climate and hope / hoped tha…

The mitigations were done so well today the public remembers Y2K as a “scam”.

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#26
post #9

Another variation on the problem is the over-allocation of resources to preventing problems which actually happened once, versus those that are more severe but haven't happened yet. This is a management problem, because no-one wants to be accountable for a repeat incident even if it was rational to be working on something else more important.

There's a ton of reactionary legislation on the books that exists pretty much entirely because politicians wanted to be seen doing something. It's mostly crap.

A lot of gun legislation is like this. Whatever your view of guns is, there is no rationale for a "safe hand gun roster" like California's where the Glock 17 Gen 3 is on it, but the Gen 5 -- which introduces a basic safety improvement for left-handed people -- is not.

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#27
I've been contemplating the issue in the headline, as pertains to my value. When I help somebody in 40 mins with something they've been stuck on for 3 months, my value is clear to everyone. When I work there the whole time, and nobody ever gets stuck for 3 months, my value is unclear. Don't know how to deal with this paradox.

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#29
post #27

I've been contemplating the issue in the headline, as pertains to my value. When I help somebody in 40 mins with something they've been stuck on for 3 months, my value is clear to everyone. When I work there the whole time, and nobody ever gets stuck for 3 months, my value is unclear. Don't know how to deal with this paradox.

Easy - half a$$ your code and when it breaks - swoop in, "fix things" (actually do it right) and play the role of hero! (I've seen so-called "Rock Stars" at places I worked do this over and over)

Re: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]

#30
post #7
post #3

In about that same timeframe, Y2K is also really good example. Nothing of note really happened. But if people had just ignored it a lot of things probably would have.

Another example is ozone depletion.

yeah, I've had that discussion

"we were all worried about the ozone and nothing happened, this is just a repeat and people will stop talking about it any time now"

and my response is "'Nothing' happened because the governments acted fast and turned it around so now it's mostly just boring stuff like catching some factoryy that decides to go cheap and use banned chemicals to save a buck"

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