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Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

cnbc.com

161–170 of 486 posts

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#161

Verizon and T-Mo both issued statements that they have no outages and the issue is just their customers being unable to call AT&T customers. Looks like most of the AT&T network in the US is down though.

My wife has google-fi and her coworker has verizon. Both of them say they can't make calls.

Any chance they’re trying to call an AT&T customer?

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#162

Verizon and T-Mo both issued statements that they have no outages and the issue is just their customers being unable to call AT&T customers. Looks like most of the AT&T network in the US is down though.

My wife has google-fi and her coworker has verizon. Both of them say they can't make calls.

and google-fi uses T-Mobile I believe

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#163
post #27

Earlier quoted context omitted.

Which is better? How do you know whether an issue is individual to a customer or a quick blip that will resolve in a few seconds?

you can't operate at any scale at all without mechanisms in place to know perfectly well whether an issue is impacting a single customer or if your world is on fire

You'd like to think so, but surprisingly large number of "large scale" things operate on the "everything is fine" until too many people complain about the fire.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#164

Earlier quoted context omitted.

Tried to use it? Other comments suggest it's down nationwide but you are saying you're up?

Having bars doesn't necessarily mean calls can be made or received. Mine keeps fluctuating between 0 and 5 bars but wherever I try to make a call, it claims I'm not registered with my current carrier, which uses AT&T as its backbone.

yeah thats why I asked if he used it

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#166
post #146
post #36

Earlier quoted context omitted.

I prefer fully automated tests publicly revealed because the main thing I want to know (as a customer) is should I keep trying to fix my end or give up because GitHub exploded again . It’s most annoying when you have something like recently - known maintenance work on my upstream home fiber connection that was resulting in service degradation (but not complete loss, my fiber line was back to DSL or dialup). The chat…

> should I keep trying to fix my end or give up because GitHub exploded again Making this decision easy is a fight I fight for my customers every day. :)

This was much much much easier when websites used to explode with tracebacks and other detailed error messages, now you just get a "whoopsie doopsie we did a fuckywucky" and you can't really tell what's going on.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#167

I wonder if this is a cyber incident. Curious if any telecom folks know what the most likely explanation for an event like this would be, and what telltale signs/symptoms might first indicate this was caused by something nefarious.

Kind of weird that there's been almost no coverage of this event this morning. CNBC has barely mentioned it. All 3 carriers having a major outage seems like it should be major news.

[deleted]

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#170

Using myATT app doesn't even show my wireless account anymore. My entire family account doesn't even show up as a service. Seems like a hack or internal issue that deleted accounts? Can others confirm whether they see their accounts?

I can see my account. The first thing I did when I saw my phone wasn't working was log in and pay my bill, thinking maybe I had missed one or something.
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