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Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

cnbc.com

151–160 of 486 posts

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#151

I'll take a chance here and say this was a hack, possibly at the equipment-level. One major carrier having an outage? Possible. But three? On different networks? Even if its not a hack I'd love to see the root cause on this one! Communications is critical infrastructure, so I'm gonna guess the government will demand a full report.

I'm 50% hack and 50% BGP but my gut says cyberattack.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#153
post #6

This is so odd. I have two phones with AT&T currently sitting right next to each other. One has service, the other is in SOS mode.

There are some reports that phones with e-sims are less likely to be impacted versus phones with hardware sims.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#154
post #6

This is so odd. I have two phones with AT&T currently sitting right next to each other. One has service, the other is in SOS mode.

Ditto, mine and my wife's. In my case, the working one is slightly newer (15 Pro Max vs 14 Pro)

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#155
post #31
post #6

This is so odd. I have two phones with AT&T currently sitting right next to each other. One has service, the other is in SOS mode.

Does it still show bars in SOS mode? Or is SOS just “I dunno can’t see no cell towers but maybe it’d work?” I wonder if the MVNOs that piggyback on AT&T are showing down also. If not, it’s some AT&T service authorization system that exploded.

Emergency only means 911 calls through whatever provider is available.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#156

My wife and I are same account (AT&T, Texas) and hers is down but mine isn't. Only difference is my phone is slightly newer (15 Pro Max vs 14 Pro)

My 12 year old has been lording it over the rest of the family, for the same reason.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#158
post #35

Reporting status externally is hard. I worked at a cloud provider and while we had very detailed metrics about how our systems were functioning, it was difficult to distill that information in a way that customers would understand if they were being impacted or not, and what the impact would be. Just reporting raw numbers wouldn’t give customers the context to understand what was actually going on. How do you actuall…

because you define thresholds for event classification.. the difference between 10024 customers having failure and 10100 customers having failure is not the question, right? when many hundreds of thousands of customers are failing at once, is that really very difficult to determine?

secondly, there are financial, management and information security pressures to NOT REPORT reality to the public. This happens VERY OFTEN in real business. In fact, that is why legal enforcement actions and real consequences are crucial versus Big Business.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#160

Is the outage always reflected by how many bars? I have ATT yearly prepaid and currently 3 bars, which is about normal for current area..

Tried to use it? Other comments suggest it's down nationwide but you are saying you're up?

Having bars doesn't necessarily mean calls can be made or received. Mine keeps fluctuating between 0 and 5 bars but wherever I try to make a call, it claims I'm not registered with my current carrier, which uses AT&T as its backbone.
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