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Mozilla Firefox is below PG&E threshold for support

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Re: Mozilla Firefox is below PG&E threshold for support

#81
post #53

Earlier quoted context omitted.

Well summarized. It's amusing to read Brave on their unsupported list, since it's just Chromium with privacy features built-in. They wouldn't be able to tell, non-invasively, since it self-reports as the most boring, common version of Chrome that it can. Actually, privacy features that break sites by default if you don't know how to adjust them. Works, guaranteed by our developers and customer support folks, should b…

Microsoft Edge is now using the same rendering engine as Chrome too

Microsoft Edge isn't on their list of unsupported browsers.

Re: Mozilla Firefox is below PG&E threshold for support

#82
post #19

Earlier quoted context omitted.

Yeah, I was wondering about this. Who the heck is PG&E and why is it newsworthy if a single company doesn't support Firefox browser fully?

... One of the largest utility companies in the US and part of the S&P500?

Why make it sound as if either of those things mean anything?

    PG&E provides natural gas and electricity to 5.2 million households in the northern two-thirds of California.
That's 2% of one country...

Even worse, this news affects 3% of that 2%.

Try looking outside your bubble every now and then!

Re: Mozilla Firefox is below PG&E threshold for support

#83
Please don’t bring it to their attention.

At $0.60/kWh, I cannot afford a new excuse to hike my electric and gas bill.

I cannot stand this company. I don’t agree with the practice where people in San Francisco have to pay for mismanagement and neglect of this for profit corporation’s infrastructure in far flung rural areas - places that I have never been before - and have no connection to. If we forced PG&E to breakup after the last bankruptcy, and San Francisco had purchased the wire infrastructure and transmission lines that give us light in the City, we would be much better off. Proceeds would be reinvested… Municipal ownership is the only proper solution. Just a thought.

Re: Mozilla Firefox is below PG&E threshold for support

#84
post #46

What is it, 2008? What kind of exotic stuff is a utility company's public website doing that makes supporting an established browser engine impossible in 2024?

Their website is SO SO bad. It is almost like they don't want you to easily be able to see your bill and investigate the rates. The only part of the website that is easy is making payments.

Every single ISP does this. Even both of Googles ISP brands do it. I've convinced myself it's to hide their coverage maps, forcing you to give address and get a single data point. In reality it just means I never wind up helping friends move ISPs because it feels.lile an abusive relationship no matter what move you make.

Re: Mozilla Firefox is below PG&E threshold for support

#85
Whenever I mention a website's issue to tech support, they give me the "just use Chrome" song and dance. I have to actively protest for the right to use Firefox. If your company does this you are complicit in Google's monopoly control of the web and you probably don't support Linux either.

Re: Mozilla Firefox is below PG&E threshold for support

#86
post #76
post #37

Consider what support mean. It doesn't mean "works with". Supported likely means that they test with and design for. It also means that if a customer is using that browser and there's a problem (e.g., seeing their bill online) they will fix the problem if it's just in that browser. Firefox is 3.3% of users [1]. When it comes to testing features with (including QA validation) and working around browser specific bugs,…

This is a red herring. If we work to usage, we allow the browser market to be swallowed by one proprietary player. That manufacturer can then call ALL the shots. Engineers and development have a duty to work according to open standards to prevent this from happening.

If Mozilla doesn't care about recapturing market share, why should we? Someone should just fork Gecko and make a new browser at this point.

Re: Mozilla Firefox is below PG&E threshold for support

#88
post #82

Earlier quoted context omitted.

... One of the largest utility companies in the US and part of the S&P500?

Why make it sound as if either of those things mean anything? PG&E provides natural gas and electricity to 5.2 million households in the northern two-thirds of California. That's 2% of one country... Even worse, this news affects 3% of that 2%. Try looking outside your bubble every now and then!

5.2M households is roughly 15M people. 3% of that is 450k users. While not huge on the scale of the global browser install base, that is still a pretty sizeable chunk of users that this might impact.

Also, I'm not in CA and I know of PG&E - in fact many USA residents probably do because they make the national news cycle quite a bit. No need for such a patronizing comment.

Re: Mozilla Firefox is below PG&E threshold for support

#89
post #51

Earlier quoted context omitted.

In California, PG&E refused to hand over legally-required documents, in addition to refusing to hand over ordinary information that they were not required to hand over. Subsequently, a pipeline in San Bruno ( updt ) area exploded, a dozen houses burned to the ground, and several people died. They established new legal precedent by being convicted of Murder One. investigations subsequently determined that PG&E had fal…

> Subsequently, a pipeline in San Mateo area exploded, a dozen houses burned to the ground, and several people died. I recall the San Bruno gas explosion[0] you're referring to. It happened at a time when I regularly drove down that leg of Skyline to access Pacifica and Ocean Beach coming from south bay via the peninsula/280. We clearly need better solutions for how such utilities are delivered and their businesses o…

also https://www.sanbrunokiosk.com/introduction
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