151–160 of 434 posts
Edit: Whoa, apparently several do. In my 30 years of flying, I never knew this! https://travel.usnews.com/features/bereavement-flights#alask...
If an immediate family member passes away, some airlines will give you a discount.
"In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself from its own chatbot's bad advice by claiming the online tool was "a separate legal entity that is responsible for its own actions." "This is a remarkable submission," Civil Resolution Tribunal (CRT) member Christopher Rivers wrote."" From https://www.cbc.ca/news/canada/british-columbi…
IANAL, but it's astounding they took that as their defense, rather than pointing to a line (I hope?) in their ToS that says "This agreement is the complete terms of service, and cannot be amended or changed by any agent or representative of the company except by ... (some very specific process the bot can't follow)". I've seen this mentioned in several ToSs, I expect it to be standard boilerplate at this point ...
"In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself from its own chatbot's bad advice by claiming the online tool was "a separate legal entity that is responsible for its own actions." "This is a remarkable submission," Civil Resolution Tribunal (CRT) member Christopher Rivers wrote."" From https://www.cbc.ca/news/canada/british-columbi…
With execs pounding their fist on the table saying “Go get me some of that GenAI stuff!” expect to see a lot more really poorly implemented “AI assistants” and other half-baked AI projects causing blunders for businesses. Eventually the dust will settle and folks will find more attenuated ways to get value out of this tech without creating a big mess. In the meantime get some popcorn ready for the AI-fueled comedy of…
Earlier quoted context omitted.
That's fraud because you're in cahoots with your friend. If a random AC employee gave you a free flight, on the other hand, you'd be entitled to it. Anyway, the chat bot has no agency except that given to it by AC; unlike a human employee, therefore, its actions are 100% AC actions. I don't see how this is controversial? Why do people think that laws no longer apply when fancy high-tech pixie dust is sprinkled?
A random AC employee drinks too much and says "You are entitled to free flights for the rest of your life." Is Air Canada liable?
"In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself from its own chatbot's bad advice by claiming the online tool was "a separate legal entity that is responsible for its own actions." "This is a remarkable submission," Civil Resolution Tribunal (CRT) member Christopher Rivers wrote."" From https://www.cbc.ca/news/canada/british-columbi…
IANAL, but it's astounding they took that as their defense, rather than pointing to a line (I hope?) in their ToS that says "This agreement is the complete terms of service, and cannot be amended or changed by any agent or representative of the company except by ... (some very specific process the bot can't follow)". I've seen this mentioned in several ToSs, I expect it to be standard boilerplate at this point ...
But, to your question, my guess is that would basically be telling people not to avoid their chatbot, which they don't want to do.
"In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself from its own chatbot's bad advice by claiming the online tool was "a separate legal entity that is responsible for its own actions." "This is a remarkable submission," Civil Resolution Tribunal (CRT) member Christopher Rivers wrote."" From https://www.cbc.ca/news/canada/british-columbi…
IANAL, but it's astounding they took that as their defense, rather than pointing to a line (I hope?) in their ToS that says "This agreement is the complete terms of service, and cannot be amended or changed by any agent or representative of the company except by ... (some very specific process the bot can't follow)". I've seen this mentioned in several ToSs, I expect it to be standard boilerplate at this point ...
"In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself from its own chatbot's bad advice by claiming the online tool was "a separate legal entity that is responsible for its own actions." "This is a remarkable submission," Civil Resolution Tribunal (CRT) member Christopher Rivers wrote."" From https://www.cbc.ca/news/canada/british-columbi…
IANAL, but it's astounding they took that as their defense, rather than pointing to a line (I hope?) in their ToS that says "This agreement is the complete terms of service, and cannot be amended or changed by any agent or representative of the company except by ... (some very specific process the bot can't follow)". I've seen this mentioned in several ToSs, I expect it to be standard boilerplate at this point ...
"In an argument that appeared to flabbergast a small claims adjudicator in British Columbia, the airline attempted to distance itself from its own chatbot's bad advice by claiming the online tool was "a separate legal entity that is responsible for its own actions." "This is a remarkable submission," Civil Resolution Tribunal (CRT) member Christopher Rivers wrote."" From https://www.cbc.ca/news/canada/british-columbi…
IANAL, but it's astounding they took that as their defense, rather than pointing to a line (I hope?) in their ToS that says "This agreement is the complete terms of service, and cannot be amended or changed by any agent or representative of the company except by ... (some very specific process the bot can't follow)". I've seen this mentioned in several ToSs, I expect it to be standard boilerplate at this point ...
Earlier quoted context omitted.
How is this different from me getting one of my friends to work at Air Canada and promise me a billion dollars to cancel my flight? Will Air Canada be legal for my friend going against company policy?
That's fraud because you're in cahoots with your friend. If a random AC employee gave you a free flight, on the other hand, you'd be entitled to it. Anyway, the chat bot has no agency except that given to it by AC; unlike a human employee, therefore, its actions are 100% AC actions. I don't see how this is controversial? Why do people think that laws no longer apply when fancy high-tech pixie dust is sprinkled?
And if it was a billion dollars?