I thought the finance industry is highly regulated? Can a company really "hold any funds in your account for up to 180 days" just willy-nilly? And what does this mean: Fun bonus, they hold $80,000 I won't get back. Has anybody ever really been completely robbed by PayPal and never gotten their money?
It says they'll release it in 180 days, don't know why he figures he won't get it. What's missing here is a description of what he was doing to generate that money. Maybe he was completely legit, but we don't know anything. Does he perhaps have a reason to think he won't get his money? Maybe he was getting a lot of chargebacks or some other negative metric. https://www.headshotpro.com/ seems to be his business.
But then, in the FAQs, you can see the refund policy specifies they will only refund if you haven't downloaded any images. I imagine some people sign up to try it, then go refund if the quality is not as expected (textual inversion generators like this can be a bit hit or miss) and find they can't.