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Walmart, Delta, and Starbucks are using AI to monitor employee messages

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Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#21

Do we just call all of statistics "AI" now? I fail to see how or why applying basic machine learning techniques for data analysis is "artificial intelligence". This idea that intellection is nothing more than pattern matching is silly and needs to die. Conceptual understanding entails more than just pattern matching.

Historically ML is a sub field within the study of AI. So are a lot of even more mundane techniques. So, if the hit word to describe things is AI, and the shoe fits, wear it!

Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#23
post #17

Earlier quoted context omitted.

5. Make friends with all the sys admins. Thats the simplest way to bypass whatever bullshit corporate robots dream up. Like Jurassic Park they love to believe they control everything thats going on in the park. In reality their control rooms are full of Dennis Nedrys.

Because sys admins are going to risk their jobs and expose themselves to possible civil claims for damages or even criminal charges by intentionally circumventing company policy for their friends? A few might, I guess. I wouldn't , nor would any that I know. A better 5. is probably lobby your lawmakers for stronger workplace privacy laws.

This has been my experience. Excepting maybe small startups, gone are the days also where a sysadmin could do something and nobody would know. These days things are heavily logged and audited, usually by software. With IaC and peer review, there's no way one person could do something without numerous others knowing.

Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#24

Earlier quoted context omitted.

What could anyone do about it? Workers rights have never been won without a militant organized labor force. "Advocate" for your pet interests all you want, but you aren't accomplishing anything for anyone else unless you're organizing, and "privacy" is frankly a terrible cause to organize around and you seem to already realize that. Focus on wages, time off, and improving peoples everyday working conditions, and you…

Thanks, your comment is interesting. Just want to clarify on something as we might have different definitions/understanding. > Workers rights have never been won without a militant organized labor force. Just in the past few years, many companies have started giving generous paternal/maternal leave policies. Which militant organization brought that change about? Or would you not consider that to be workers rights? If…

>Just in the past few years, many companies have started giving generous paternal/maternal leave policies.

Try passing these paternity leave policies as a law and see which side those companies are on then. You will quickly get a taste of reality. Capital loves to perform generosity when they retain the power to stop at a moment's notice and lay everybody off with no cause.

The 40 hour work week was won with nothing less than years of backbreaking struggle and 4 innocent lives lost at the hands of the mitary assigned to break the strike.

US workers have not won any universal workers rights in living memory. The decimation of labor unions and the CIO in the McCarthy era put an abrupt end to that.

https://wikipedia.org/wiki/Pullman_Strike

Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#25

>>>> Using the anonymized data in Aware’s analytics product, clients can see how employees of a certain age group or in a particular geography are responding to a new corporate policy or marketing campaign >>>> “It won’t have names of people, to protect the privacy,” Schumann said. Rather, he said, clients will see that “maybe the workforce over the age of 40 in this part of the United States is seeing the changes to…

>>> It's always the over-40 who are under suspicion.

Because of our (over 40s) years of watching bad policy after bad policy destroying our work places, and speaking up.

Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#26

>>>> Using the anonymized data in Aware’s analytics product, clients can see how employees of a certain age group or in a particular geography are responding to a new corporate policy or marketing campaign >>>> “It won’t have names of people, to protect the privacy,” Schumann said. Rather, he said, clients will see that “maybe the workforce over the age of 40 in this part of the United States is seeing the changes to…

If that's the intention everyone who uses this software opens themselves up to age discrimination lawsuits (40 years of age is the cutoff). This is either a really dumb way to market a product or it's actually meant to detect those discriminatory policies so employers can undo them before someone decides to sue.

Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#27

Ok, exactly which communications does this AI monitor? This seems to be internal corporate coms (corporate email, internal chats) which are not subject to privacy. But the article is very unclear, leaving the reader to assume that they are monitoring social media or something else external to the organization. Internal company communcation channels are open to inspection by the company. Whether that company wants to…

Any kind of communication surveillance that goes beyond monitoring for malware and data exhilaration, especially for monitoring performance, would be completely unthinkable at my (German) employer. The employee council would never ever agree to that.

It‘s not at all obvious that the moral perspective you present as obvious actually is.

Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#28
post #16

Will it be used to find union organizers? Walmart and Starbucks have been in the news for suppressing labor organization.

And Tesla, and Apple, and Amazon “There’s a class warfare and mine is winning” WB

WB = Warren Buffett, for those wondering (like I was)

https://www.nytimes.com/2006/11/26/business/yourmoney/26ever...

Re: Walmart, Delta, and Starbucks are using AI to monitor employee messages

#30
post #27

Ok, exactly which communications does this AI monitor? This seems to be internal corporate coms (corporate email, internal chats) which are not subject to privacy. But the article is very unclear, leaving the reader to assume that they are monitoring social media or something else external to the organization. Internal company communcation channels are open to inspection by the company. Whether that company wants to…

Any kind of communication surveillance that goes beyond monitoring for malware and data exhilaration, especially for monitoring performance, would be completely unthinkable at my (German) employer. The employee council would never ever agree to that. It‘s not at all obvious that the moral perspective you present as obvious actually is.

I'll make sure to include at least one German colleague in all of my Teams chats. ;-)
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