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Tesla facing another massive recall – affecting 2.2 million vehicles

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Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#61
post #25

s/recall/free over-the-air update/

No, those aren’t the same thing. Tesla had to be forced to make their product safe by the regulator. If these updates are so easy and trivial in your mind, why doesn’t Tesla do them without being forced to?

They weren't forced

https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V051-2023.PDF

"Tesla voluntarily made a recall determination."

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#62

We need a term other than "recall" for minor software changes. The headline makes it sound like 2.2mm vehicles are going to be scheduling service appointments to fix this.

We've had a century or so of "vehicle recall" meaning a hardware problem. And there is no precedent in the software industry for calling OTA updates "recalls" rather than "updates." I, frankly, dislike Musk and Tesla. But this reeks of yellow journalism. Calling this something like a "[critical|federally-mandated|regulatory] safety update" would better describe what's happening to consumers, and also prevent them from taking future hardware recalls less seriously.

If the NHTSA simply chose and adopted such a term officially, the US's existing executive structures like the FCC and FTC, and/or libel/defamation court cases, could solve this problem. As it stands, not differentiating and calling everything a "recall" really makes the NHTSA seem to be "in the way" rather than "making things safer," at least to me, so the agency stands to benefit by making such a choice as well as consumers and the industry.

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#63
post #40

Earlier quoted context omitted.

Good thing we are capable of reading beyond the headline. Recall once again is the correct word here. Every single time Tesla gets a recall (kinda often aint it?) there are people in HN comments who just want to fight over a word. There are federal safety standards and Tesla is not implementing them correctly, NHTSA issues a recall, full stop.

Perhaps it's time to fight over words. The definition of recall no longer works, and I believe it is constantly used specifically negatively against Tesla. It has an effect on most people, who aren't savvy, who don't read beyond the headline. (i've not participated in these alleged battles before)

You are right. People seem to think a recall means “taking it in to get fixed”.

But, a recall actually means the product has a dangerous defect that requires the manufacturer to promptly fix it for free otherwise the vehicle must be removed from the road.

To better explain this we should use the term “dangerous defect” instead of “recall”.

“Teslas contain another dangerous defect - affecting 2.2 million vehicles” does sound more accurate.

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#64

We need a term other than "recall" for minor software changes. The headline makes it sound like 2.2mm vehicles are going to be scheduling service appointments to fix this.

Yeah the word "recall" means "a public call by a manufacturer for the return of a product that may be defective or contaminated" or more plainly "a call to return". If you don't have to return the item somewhere then it isn't a "recall" by definition. An over-the-air software update is not a "recall". The terminology has to change. A "recall" is a typically an inconvenient event for the owners of a product -- this ai…

This is since Elon told something nice about DeSantis

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#65

We need a term other than "recall" for minor software changes. The headline makes it sound like 2.2mm vehicles are going to be scheduling service appointments to fix this.

The easiest way to stay out of the news for recalls is to not sell a defective product. If these software recalls are so easy to fix, why isn’t Tesla fixing them before being forced to?

Strangely the number of Tesla recalls is lower than a dozen other famous brands and reported all the time. So it seems like the number of defects has little influence on the reporting.

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#66
post #63
post #40

Earlier quoted context omitted.

Perhaps it's time to fight over words. The definition of recall no longer works, and I believe it is constantly used specifically negatively against Tesla. It has an effect on most people, who aren't savvy, who don't read beyond the headline. (i've not participated in these alleged battles before)

You are right. People seem to think a recall means “taking it in to get fixed”. But, a recall actually means the product has a dangerous defect that requires the manufacturer to promptly fix it for free otherwise the vehicle must be removed from the road. To better explain this we should use the term “dangerous defect” instead of “recall”. “Teslas contain another dangerous defect - affecting 2.2 million vehicles” doe…

You think a font being a few tenths of a millimeter off spec is a "dangerous defect" ? Let me guess... not a fan of Elon.

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#67

We need a term other than "recall" for minor software changes. The headline makes it sound like 2.2mm vehicles are going to be scheduling service appointments to fix this.

A recall protects a company like Tesla from lawsuits.

In this case, someone could have determined that the reason their car crashed was because an icon wasn't big enough, discovered that Tesla wasn't adhering to safety standards, and filed a pretty solid lawsuit.

The recall says "look, we found a problem, we'll fix it, and now that we made a reasonable effort to let everyone know, we're off the hook and protected by the government for having done so officially."

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#68
Maybe there's just a lot of bad news, but so many of the articles and blogs about Tesla almost seem giddy when there's a mistake or problem. I think electric vehicles are a good thing, and I want Tesla to succeed, but maybe animosity towards Musk is fueling schadenfreude towards the company.

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#69

We need a term other than "recall" for minor software changes. The headline makes it sound like 2.2mm vehicles are going to be scheduling service appointments to fix this.

Yeah the word "recall" means "a public call by a manufacturer for the return of a product that may be defective or contaminated" or more plainly "a call to return". If you don't have to return the item somewhere then it isn't a "recall" by definition. An over-the-air software update is not a "recall". The terminology has to change. A "recall" is a typically an inconvenient event for the owners of a product -- this ai…

That is not what the word recall means. That is what you want it to mean. The governing body here is the NHTSA, here is their recall page where the term is defined. https://www.nhtsa.gov/recalls

>A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Most decisions to conduct a recall and remedy a safety defect are made voluntarily by manufacturers prior to any involvement by NHTSA.

>Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle.

Re: Tesla facing another massive recall – affecting 2.2 million vehicles

#70

We need a term other than "recall" for minor software changes. The headline makes it sound like 2.2mm vehicles are going to be scheduling service appointments to fix this.

Yeah the word "recall" means "a public call by a manufacturer for the return of a product that may be defective or contaminated" or more plainly "a call to return". If you don't have to return the item somewhere then it isn't a "recall" by definition. An over-the-air software update is not a "recall". The terminology has to change. A "recall" is a typically an inconvenient event for the owners of a product -- this ai…

Where did you find that definition? The NHTSA definition doesn't have any mention of "returning" a product.

They define it as "when a manufacturer or NHTSA determines that a vehicle, piece of equipment, car seat, or tire poses an unreasonable safety risk."

It's entirely based on risk and a duty to the consumer. It's possible that you're leaning too heavily on the etymology of the word rather than the industry definition.

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