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CEOs Are Using Return to Office Mandates to Mask Poor Management

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Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#21
post #13

does anyone really find RTO surprising? I know several people personally who just blatantly don't work. it's more obvious in roles where the work is less quantifiable, but even in engineering roles everyone hears stories the alternative seems to be aggressively metricize and cut-- but that seems bad for different reasons

> does anyone really find RTO surprising?

I do. I haven’t seen any clear evidence that RTO results in higher productivity or profitability for firms. Forcing knowledge workers to be in an office X days per week without given them flexibility and discretion indicates poor management culture and lack of trust to me.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#22
post #6

People really want to push remote work as being great for businesses. The sad reality is that it’s not (at least for knowledge workers)… it kills productivity and the output is always lower quality.

At my prior ultra mega corp we meticulously capture telemetry on everyone’s work habits super big brother like. We had been for 5 years before covid and ramped up considerably with covid. Our sample size was over 300,000 knowledge workers.

We found an average 20-30% productivity improvement and nearly 40% morale improvement with remote work.

When our elderly CEO decided enough was enough and forced everyone back into the human hamster wheels we saw a reversion to the pre-remote work performance across the board basically immediately and employee satisfaction dropped considerably below pre-pandemic levels. Interestingly the people who refused to comply with the mandate saw their performance improve even more, which made the employee review consequence for non compliance stick.

This is a statistical average so there are outliers, and the population was bimodal. Some people genuinely did better in the office and saw performance improve when they returned. But that definitely was not the mode.

So, I feel for the folks who aren’t part of the general group that does better at home, and they are the ones who say things like this. Remote work is great for business not because it improves morale and productivity (which it definitively does) even if it doesn’t for you). It’s because warehousing bags of mostly water to sit all day on zoom commuting to telecommute with their teams scattered all over the world is economically inefficient.

We saved like $5m/y with bring your own device by ceasing the corporate subsidy for blackberries. We could save hundreds of millions by ceasing corporate subsidies for your chair with bring your own office.

The fact a board can improve EPS by a significant amount, improve morale and productivity, by not making industrial human chicken coop seating available is a no brainer, but it’ll require passions to cool and the elderly CEOs to retire.

Edit: I had a preexisting remote work agreement with this company. As the RTO lockdowns and roundups became more severe (we had a less than 20% compliance rate with the mandate for at least a year), they claimed my RTO agreement hadn’t been properly approved and wasn’t valid. Suddenly I had to come into an office where I didn’t work with anyone locally, everyone I worked with was in Europe or NYC and I was on the west coast so had to go into the office at 4am to start my zoom meetings (I usually started at 5am at home, rolling out of bed and logging in), etc. I did the only honorable thing and write a widely distributed screed about the absurdity of RTO (more impactful when a senior dude does that), and quit immediately. I got a much better job at a late stage startup with no RTO policy, pays better better work, and the people I work with are happy and productivity.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#23

In a lot of ways RTO has put working conditions in a worse spot than they were pre-pandemic. In the Before Times occasional remoting was informal and casual - if you had a doctor's appointment at an odd time, you'd remote for the day, with no formal approval nor teeth-gnashing. Now even small everyday things like this are fraught. There are often formal approval chains now for what used to be entirely between you and…

Honestly it sounds like you work at a very poorly run company. There's plenty of companies thriving with RTO and cultures of trust.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#24
post #13

does anyone really find RTO surprising? I know several people personally who just blatantly don't work. it's more obvious in roles where the work is less quantifiable, but even in engineering roles everyone hears stories the alternative seems to be aggressively metricize and cut-- but that seems bad for different reasons

Except every study done since the pandemic has shown no effect on productivity from remote work, yet somehow every thread on this is filled with totally real stories about someone they know who doesn't work.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#25
post #13

does anyone really find RTO surprising? I know several people personally who just blatantly don't work. it's more obvious in roles where the work is less quantifiable, but even in engineering roles everyone hears stories the alternative seems to be aggressively metricize and cut-- but that seems bad for different reasons

If it takes being in person for your management to tell that someone is not doing anything and PIP/fire them, then I'd certainly call that poor management. You shouldn't have to look over my shoulder to know that I'm doing my job.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#26
Is it possible for someone to

1. Be a really good 'in person' manager (able to foster a good in-office culture, motivate and coach people effectively in real time).

2. Be a really bad 'remote' manager.

Not saying RTO mandates are a good idea, but to say it's masking poor management as a black and white statement lacks nuance.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#27

Is it possible for someone to 1. Be a really good 'in person' manager (able to foster a good in-office culture, motivate and coach people effectively in real time). 2. Be a really bad 'remote' manager. Not saying RTO mandates are a good idea, but to say it's masking poor management as a black and white statement lacks nuance.

Theoretically, sure, but in reality it's just that most managers are bad at their job. Knowing what your team is doing, knowing how to set priorities, knowing how to organize projects, making sure targets are being effectively met, etc. requires actual work.

It's much, much easier to count butts in seats and glance at badge swipe times and pretend like you're managing your team that way.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#28
post #13

does anyone really find RTO surprising? I know several people personally who just blatantly don't work. it's more obvious in roles where the work is less quantifiable, but even in engineering roles everyone hears stories the alternative seems to be aggressively metricize and cut-- but that seems bad for different reasons

Those people just hide their lack of work in the office. Walking around with a clipboard and attending random meetings isn't achieving any more than napping.

And it depends on the company, but software is already heavy on metrics. Scrum is basically one giant dev productivity tracker hilariously sold as being for the benefit of the team.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#29

Is it possible for someone to 1. Be a really good 'in person' manager (able to foster a good in-office culture, motivate and coach people effectively in real time). 2. Be a really bad 'remote' manager. Not saying RTO mandates are a good idea, but to say it's masking poor management as a black and white statement lacks nuance.

Sure, why not. People can have multiple skills and I'm sure there are bad eggs in the office and bad remote eggs that will chew up the majority of that manager's time and energy.

Re: CEOs Are Using Return to Office Mandates to Mask Poor Management

#30
post #16
post #13

does anyone really find RTO surprising? I know several people personally who just blatantly don't work. it's more obvious in roles where the work is less quantifiable, but even in engineering roles everyone hears stories the alternative seems to be aggressively metricize and cut-- but that seems bad for different reasons

I know plenty of people who go into offices and blatantly don't work.

Yeah being in office doesn't make it any less difficult to scroll through Reddit.
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