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Everyone hates the electronic medical record

logicmag.io

31–40 of 343 posts

Re: Everyone hates the electronic medical record

#31
Disclaimer: Worked at Epic for > 3 years.

EHR’s have all the problems of enterprise software, plus some. At the end of the day, the software is made for the people who pay for it. This isn’t the patients, or the providers. It’s the admin, billing, and bureaucracy layer who get to make all the decisions. It’s not surprising that these people don’t prioritize good software.

EMR’s need to do more, but the root of the problem is systemic.

Re: Everyone hates the electronic medical record

#32
post #18

Disclaimer - I work for a health service that isn't in the USA and has a very extensive EMR. I don't disagree. I started my career dealing with paper folders of records that were fastidiously organised by a team that made sense of them. Now everything is electronic and fucking _everywhere_. The work didn't go away - but giving everyone a computer made it everyone's problem and nobody's job. A really good EMR (or othe…

Clinic can't organise their file in their own way is a big time waster. Each clinic have their own speciality and therefore their own way of filing stuffs

is there any good research or information on various clinic's organizational style? I feel like there are plenty of places where digitalization took its time to get there.

I feel like in general there's gotta be a lot of good sociological research on how stuff is kept straight. I only see stuff regarding DX work, but organizing was a problem even before computers, right?

Re: Everyone hates the electronic medical record

#33

Earlier quoted context omitted.

Is this something where a public competitor might help? It surely can't be worse than private industry.

Private industry is already worse than the older system of keeping notes with pen and paper. (Source: my mother operated her own medical practice and applied for a government subsidy to switch over to electronic medical records, then complained about how it reduced the functioning of her practice.)

Why was the government subsidizing that?

Re: Everyone hates the electronic medical record

#35

Earlier quoted context omitted.

Private industry is already worse than the older system of keeping notes with pen and paper. (Source: my mother operated her own medical practice and applied for a government subsidy to switch over to electronic medical records, then complained about how it reduced the functioning of her practice.)

Why was the government subsidizing that?

They decided that medical records should be electronic rather than paper. Why do they do the other things they do?

Re: Everyone hates the electronic medical record

#36
post #9

Earlier quoted context omitted.

This is everywhere. We made everyone their own secretary but gave them crappy tools and no training. Also they’re never gonna be doing it more than very part-time, so will always tend to be bad at it and find it a distraction from the work they’re actually good at. I’m skeptical computerization has even been a net benefit for productivity for most jobs , for that and other reasons. I think it’s been such a huge boost…

It's all visibility and no observation.

What is this from?

Re: Everyone hates the electronic medical record

#37

Earlier quoted context omitted.

Private industry is already worse than the older system of keeping notes with pen and paper. (Source: my mother operated her own medical practice and applied for a government subsidy to switch over to electronic medical records, then complained about how it reduced the functioning of her practice.)

Why was the government subsidizing that?

Probably as part of the meaningful use policy in the US. Early adaptors were initially incentivized to move to EMRs off paper charts.

Today the incentive no longer exists. Instead theres a penalty in the form of reduced Medicare/medicaid reimbursement for practices that don’t comply.

Re: Everyone hates the electronic medical record

#38

Earlier quoted context omitted.

The email thing is probably a privacy requirement. Email isn't encrypted meaning your email provider (and the EMR's) can fully read the contents of said email.

I think people want to waive that privacy concern. My email provider has access to tons of my private data including lots of health data. Given the option, I suspect many would prefer to just get an email.

In the US, that's a HIPAA violation, which opens the provider up to massive fines.

Re: Everyone hates the electronic medical record

#39

> Patient R was in a hurry. I signed into my computer—or tried to. Recently, IT had us update to a new 14-digit password. Once in, I signed (different password) into the electronic medical record That's IT infrastructure incompetence, not an EMR issue. At the two healthcare systems I go to, both utilize RFID badge readers plus PIN. In the ER and urgent care, nurses need only tap their badge and enter a quick pin and…

Yeah, as a patient I don't have any problem with EMRs. When I visit a specialist I can fill out all the forms and pay the copay online. The app notifies the office when you arrive, so you just sit down and get called in. I used to go to NYU Langone but switched to Mt. Sinai and all my records came over fine.

I'm a "visit the doctor once every 0.9 years" kind of a person, so I guess my needs are not incredibly complicated, but I've found the experience to be pretty fine overall. Good, I'd say, honestly.

Re: Everyone hates the electronic medical record

#40

Earlier quoted context omitted.

I think people want to waive that privacy concern. My email provider has access to tons of my private data including lots of health data. Given the option, I suspect many would prefer to just get an email.

In the US, that's a HIPAA violation, which opens the provider up to massive fines.

It's definitely not. As a patient, I can do whatever I want with my medical records. I can copy them right out of MyChart and put it on my blog if I want to. I feel like I should have the right to sign a form saying they can email me.
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