Live data from Hacker News

Pixel owners report problems after installing January 2024 Google Play update

bleepingcomputer.com

121–130 of 176 posts

Re: Pixel owners report problems after installing January 2024 Google Play update

#121

Pixel owner here. Lately my phone been very slow or acting out. That explains it. Last year or few years ago, Google released update that broke Bluetooth on Pixels. Google's team released the update, broke things, went out for extended Christmas break and fixed things a few months later. I'm not fan of the Apple phones and the fact that they cost a fortune, but I don't recall them putting out hardware breaking update…

Extreme slowness and bugginess are a pain, but what you're describing doesn't sound like the boot loops and inability to read from internal storage that people are describing from this update. I'd hazard a guess that you're suffering from something different.

Re: Pixel owners report problems after installing January 2024 Google Play update

#122

Pixel owner here. Lately my phone been very slow or acting out. That explains it. Last year or few years ago, Google released update that broke Bluetooth on Pixels. Google's team released the update, broke things, went out for extended Christmas break and fixed things a few months later. I'm not fan of the Apple phones and the fact that they cost a fortune, but I don't recall them putting out hardware breaking update…

I don't see myself switching to an Android phone but iPhone updates do break things. Since upgrading to latest iOS, both my phone (personal and work) keyboards are unusable if I enable both English and Vietnamese keyboards. Looks like there's a bug in their keyboard prediction engine. It's been 4 months and I don't see they fix it yet.

Re: Pixel owners report problems after installing January 2024 Google Play update

#123
post #95

Earlier quoted context omitted.

> It's incredible to me that there is no bullet proof recovery mode for this, even something as dumb as an Arduino can recover from almost every form of abuse. There's a bullet proof recovery mode, check my comment below ( https://news.ycombinator.com/item?id=39145490 ) where I detail the steps and provide links. The EDL firehose mode is just the phone showing up on a very unique USB-ID and waiting to be spoon fed th…

That's way beyond most ordinary users though.

> That's way beyond most ordinary users though.

To take a broken phone to the mall where there're a small store that's known to fix phones?

Re: Pixel owners report problems after installing January 2024 Google Play update

#124
post #49

Pixel owner here. Lately my phone been very slow or acting out. That explains it. Last year or few years ago, Google released update that broke Bluetooth on Pixels. Google's team released the update, broke things, went out for extended Christmas break and fixed things a few months later. I'm not fan of the Apple phones and the fact that they cost a fortune, but I don't recall them putting out hardware breaking update…

I'm sure someone will point out breaking iPhone updates that have happened in the past, but I've never been hit by one. Bad things happen, I think Apple is just REALLY aggressive about pulling updates that break things to limit the impact. That's the most important thing, IMO. Well, that and a fix for the people who got screwed.

Not IOS but MacOS Sonoma made my 2019 Intel MacBook Pro close to unusable. Constant kernel panics, usb ports not consistently recognizing devices, charging not working when powered on, wouldn’t recognize displays over HDMI.

I had to roll back to Ventura and everything is fixed now. I am hoping to get another year or so before my next upgrade.

Re: Pixel owners report problems after installing January 2024 Google Play update

#125

Pixel owner here. Lately my phone been very slow or acting out. That explains it. Last year or few years ago, Google released update that broke Bluetooth on Pixels. Google's team released the update, broke things, went out for extended Christmas break and fixed things a few months later. I'm not fan of the Apple phones and the fact that they cost a fortune, but I don't recall them putting out hardware breaking update…

While I can't say that I have noticed anything out of the ordinary yet on my Pixel 7, I will say that I have been a diehard Google phone user since the Nexus 4 days and have been really disappointed with how things have turned out with the more recent iterations of Google phones. Terrible battery life, bugs, poor quality fingerprint readers, questionable design decisions in general. The phones used to be a fairly reasonable alternative to the Apple offerings, but these days I feel like there is really no competition and am very close to switching to the other side. I really want to stick with what had traditionally worked for me, but I keep getting burned year after year now.

Re: Pixel owners report problems after installing January 2024 Google Play update

#126
post #123

Earlier quoted context omitted.

That's way beyond most ordinary users though.

> That's way beyond most ordinary users though. To take a broken phone to the mall where there're a small store that's known to fix phones?

Yes, precisely. That puts the onus for the fix squarely on the users, who have not created the problem and who likely will mis-identify it. If it were to happen to me - it won't - it would cost me half a day and that's assuming the 'small store in the mall' will be able to do the repair on the spot, which if there is a glut of customers due to this issue may well not be the case.

Re: Pixel owners report problems after installing January 2024 Google Play update

#127
post #95

Earlier quoted context omitted.

> It's incredible to me that there is no bullet proof recovery mode for this, even something as dumb as an Arduino can recover from almost every form of abuse. There's a bullet proof recovery mode, check my comment below ( https://news.ycombinator.com/item?id=39145490 ) where I detail the steps and provide links. The EDL firehose mode is just the phone showing up on a very unique USB-ID and waiting to be spoon fed th…

You forgot 3) It requires money to fix the problem, and Google has become such a bureaucratic mess, that it can't get out its own way to do it. Those of us in large corporations see that pattern quite often.

> Those of us in large corporations see that pattern quite often.

It's sad there's such a dilution of responsibility such problems are allowed to persist, and that nobody cares they are killing random people phones.

Re: Pixel owners report problems after installing January 2024 Google Play update

#128

Earlier quoted context omitted.

The funny part is that internally they get the update way earlier than anyone outside, so it should already be spotted. https://9to5google.com/2017/04/18/google-pixel-xl-ota-dogfoo...

Dogfooding there was historically kind of a joke. I had severe issues with my Nexus hardware as a Googler and none of them ever got fixed. When they offered to give us all free Nexus phones as a Christmas gift one year I refused because I wasn't about to subject myself to another one. I'd wager money that dogfooders caught this issue and reported it, and nothing was done because it either fell through the cracks or w…

Thanks for this perspective. It's mind-boggling that a company with such resources, talent and presence in the whole world is unable to innovate in such a simple thing and it seems they're going similar route Microsoft did with its smartphone, which they eventually killed.

Let's look at it from a different perspective. Google is unable to properly launch a phone worldwide and the decisions are incomprehensible to a thinking human. They support Pixel 8 in Ireland (5 million population), Norway (5.4 million), Denmark (5.9) but they don't in Poland (38 million, part of European Union for 20 years) where they bought one of the largest offices for over $600 million USD to support 2,500 employees. Poles consider Pixel's price a fair price, not an expensive one. Not to mention lack of Pixel presence in at least some Asian countries with at least several hundred millions of potential customers.

As for the technicalities, they even did not enter all radio frequencies and countries in their version of Android, so that 5G or some Wi-Fi bands don't work in some countries. When you roam from supported country to an unsupported one, you may loose part or all connectivity. They did the same in Chromecast. Multiple layoffs confirm it's all about money at Google, so why they don't reach for an easy money from smartphone market? Lack of vision, lack of knowledge, name it however you want.

Re: Pixel owners report problems after installing January 2024 Google Play update

#130

Earlier quoted context omitted.

So obviously open source software for proprietary hardware is treated as, er, ..?

I don't know what you're getting at, that's clearly spelled out already. But in case you didn't get it: that's without liability for the manufacturer because you have the choice to bypass them. Presumably such a situation wouldn't occur very often because 'proprietary hardware' with 'open source software' wouldn't be proprietary for very long. The software would tell you all you need to know about how it works.

Have you heard about Android?
Post reply on HN