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Samsung expands DIY repair program, adds Galaxy S23 and Fold 5 in US

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Re: Samsung expands DIY repair program, adds Galaxy S23 and Fold 5 in US

#4
This is a great move. Google committed to 7 years of parts as well via iFixit.

Of course, paired with the extra long support it now seems like Samsung is also possibly going to subscription models where they force you to pay to not have features taken away, so maybe it won't turn out well. Who knows.

Re: Samsung expands DIY repair program, adds Galaxy S23 and Fold 5 in US

#5
Samsung should get the memory card slot back. Heck, I still miss easily replaceable battery from Galaxy S5!

In general, I hate how Galaxy S series is just becoming more and more like an iPhone. (Well, other than reasonably long firmware update support. Great job Samsung copying that!)

I used to have both Samsung Galaxy S and iPhone — but now it's just iPhone.

But yeah, DIY repair is great and there I wish Apple would follow in good faith.

Re: Samsung expands DIY repair program, adds Galaxy S23 and Fold 5 in US

#6
This is great. The main reason people change phone in the last couple years has been for battery degradation and screen breakage. Changing those for many people is not an option because is not really possible to get the same quality parts as OEM afterwards.

Re: Samsung expands DIY repair program, adds Galaxy S23 and Fold 5 in US

#7
post #5

Samsung should get the memory card slot back. Heck, I still miss easily replaceable battery from Galaxy S5! In general, I hate how Galaxy S series is just becoming more and more like an iPhone. (Well, other than reasonably long firmware update support. Great job Samsung copying that!) I used to have both Samsung Galaxy S and iPhone — but now it's just iPhone. But yeah, DIY repair is great and there I wish Apple would…

[deleted]

Re: Samsung expands DIY repair program, adds Galaxy S23 and Fold 5 in US

#8
post #5

Samsung should get the memory card slot back. Heck, I still miss easily replaceable battery from Galaxy S5! In general, I hate how Galaxy S series is just becoming more and more like an iPhone. (Well, other than reasonably long firmware update support. Great job Samsung copying that!) I used to have both Samsung Galaxy S and iPhone — but now it's just iPhone. But yeah, DIY repair is great and there I wish Apple would…

>Samsung should get the memory card slot back.

They still have models with SD card slots, but they're never coming back to flagships because:

1. so they can milk you on cloud storage or on the expensive variants with more storage

2. access speed difference of UFS 4.0 vs fast SD cards is huge and unacceptable on a flagship that's supposed to compete with iPhones on speed

3. biggest and most important reason I learned from the horses mouth, people used to put the cheapest junkiest "value" SD cards off Amazon in them, which would be slow and negatively impact UX, and would also spontaneously die, taking the customers photos with them, so then the angry customers would blame the phone for both issues("your damn phone ate my photos/sd-card!"), so they had remove it to ensure UX and reliability across the board

Re: Samsung expands DIY repair program, adds Galaxy S23 and Fold 5 in US

#9
post #2

The Z Fold 5 is seriously expensive, so being able to replace a broken part myself could save a ton of cash. Plus, it's gotta be super satisfying to fix something that folds like magic.

I imagine the cost of official parts such as the screens for flagships like the Fold 5 are still going to be very expensive. Even if you need to only replace a simple/cheap part it will likely be a major pain that requires removal of the screens which if you haven't done before could result in you breaking something expensive.

Personally for such delicate devices I would rather pay the difference for someone with the experience and liability to fix it for me.

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