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FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

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121–130 of 268 posts

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#122
post #64
post #4

> This decision is the result of a biased and broken system where the Commission serves as accuser, judge, jury, and then appellate judge all in the same case Interesting argument, but also a distraction from "we lied in advertising." > It could also clearly disclose the percentage of customers that actually do qualify for the free service, somewhere close to the “free” claim advertised, the commission said. They ran…

Their phrasing is specific to align themselves with the current supreme Court review of deference. They'll likely delay until that decision has come down and they hope they can just claim the laws were unconstitutional in the first place. https://www.scotusblog.com/2024/01/supreme-court-to-hear-maj...

Right idea, wrong case. The relevant case this term is SEC v. Jarkesy, which presents some of the "Federal agency adjudication is unconstitutional" arguments. The FTC brought this suit in-house before their own Administrative Law Judge, which is what TurboTax is protesting. The two cases related to Chevron deference also implicate agency power, but they implicate agency power in the actual courts.

https://www.scotusblog.com/2023/11/justices-to-consider-mult...

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#123

I just saw an TurboTax Ad where a guy was like "I Like free stuff" and then it said he was "happy to read the disclaimer" on TurboTax and see that "Roughly 37% of taxpayers qualify" which he looks thoughtfully in the distance and says "Thats me!" I thought it was a funny commercial because 37% doesn't seem like a lot and Turbotax is portraying it as the average person will identify themselves as part of that 37% even…

I saw the exact same ad today.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#124
post #89

I just saw an TurboTax Ad where a guy was like "I Like free stuff" and then it said he was "happy to read the disclaimer" on TurboTax and see that "Roughly 37% of taxpayers qualify" which he looks thoughtfully in the distance and says "Thats me!" I thought it was a funny commercial because 37% doesn't seem like a lot and Turbotax is portraying it as the average person will identify themselves as part of that 37% even…

TurboTax is marketing to the kind of people who think getting big refunds is a good thing. That's generally people with lower incomes, so this fits that target.

It is generally a good thing for folks who live paycheck to paycheck. Higher withholding forces more budgeting, and then they get a big paycheck once a year to pay off whatever

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#125
post #30

Any recommendations on how to really file taxes for free (federal and state)?

FWIW, TurboTax has a C# method ("IsProductActivationRequired()" or something like that) you can overwrite to 'return false' with tools like dnSpy.

There's a desktop version? Does it offer the same as the site?

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#126

Earlier quoted context omitted.

This story has to be apocryphal, as fractions aren't _that_ rare, especially in the U.S. with its imperial system and third of a cup measurements or quarter inches or half miles and so on.

It's not that they're rare, it's that it legitimately is an easy error to make even if you understand it to be an error. Even people who work with equations every day will occasionally make careless mistakes like this. That's why mathematicians joke about how it's important to make an even number of sign errors. To not make this mistake, you have to be able to call to mind that the map x -> 1/x reverses the inequalit…

For fractions like 1/3rd and 1/4th all it takes is common sense.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#127
post #12
post #6

Earlier quoted context omitted.

I think most people would be shocked to learn how big intuit is in terms of market cap. Bigger than Verizon wellsfargo ibm nike

For those unaware, Intuit owns... TurboTax Mint QuickBooks Credit Karma MailChimp

and GitOps tool ArgoCD

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#128
post #89

Earlier quoted context omitted.

TurboTax is marketing to the kind of people who think getting big refunds is a good thing. That's generally people with lower incomes, so this fits that target.

It is generally a good thing for folks who live paycheck to paycheck. Higher withholding forces more budgeting, and then they get a big paycheck once a year to pay off whatever

It’s almost certainly a bad thing to get a big refund because small budgetary changes can result in being unable to make ends meet which is extremely expensive in terms of fines

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#129
post #93
post #76

Earlier quoted context omitted.

Anecdotally, it seems like working with fractions is where a lot of people fall off the math-train and never get back on. … yes, that early.

Fractions and negative numbers. And, to be fair, they're the first math concepts that aren't intuitive. Which IMHO leads to some people not studying, then feeling lost, then rationalizing their lack of effort as "I'm bad at math" or "Math is hard."

Fractions are pretty intuitive. Is the pizza or cake analogy really that advanced?

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#130
post #93
post #76

Earlier quoted context omitted.

Anecdotally, it seems like working with fractions is where a lot of people fall off the math-train and never get back on. … yes, that early.

Fractions and negative numbers. And, to be fair, they're the first math concepts that aren't intuitive. Which IMHO leads to some people not studying, then feeling lost, then rationalizing their lack of effort as "I'm bad at math" or "Math is hard."

I’ve seen a later fall-off point at factoring. Feels pointless (the motivations are… distant at best), tedious as hell, lots of guessing involved. “So much for math making sense, fuck this, guess I’m out.”
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